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Islazul Mar del Sur Aparthotel – reviews, photos

2.0 of 5
Ave. 3ra y Calle 30, Varadero, Cuba
Hotel amenities
Islazul Mar del Sur Aparthotel
Ranked #50 of 57 hotels in Varadero
2.5 of 5 stars 170 Reviews
18 January 2012 -
VancouverAdventurist
31 October 2011 -
Cubabon
 
 
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170 reviews from our community

What travellers say about this hotel
  • Very nice(7)
  • Bedroom apartment(6)
  • HOT WATER(5)
  • Pool bar(5)
  • Air conditioner(4)
  • Toilet paper(4)
  • Great time(4)
  • Single bed(3)
  • Star hotel(3)
  • Little more(3)
Traveller rating
    14
    37
    49
    30
    40
Only show reviews for Family (38) | Couples (46) | Business (0)
Date Rating
Vancouver
2 reviews
13 helpful votes 13 helpful votes
“"MAR DEL SEWER" IT'S RIGHT! STAY AWAY!!!”
1 of 5 stars Reviewed 18 January 2012
9
people found this review helpful

Where to begin... This hotel was hardly a hotel at all, these rooms made the low income housing that you would find on Main and Hastings in Vancouver look good. The room was falling apart, there was stains on the sheets... This was the Hotel they transfered me to when I complained about the first one ( Islazul Oasis Hotel). The floor was falling apart and the room smelled awful, curttains were felling off, stain on the bathroom wall, no clean towels, room so dirty and dark. Let me say this I am not one to complain about an all inclusive vacation and I always try and make the best of a bad situation, but it was simply not possible here. When all of the guest at the hotel are counting down the days till their flight home, you know something is wrong. The food was old and often dry and I could barely hold it down. This was the worst vacation I have ever been on, and I will never go back to Cuba and I will never use Sunwing vacations again. The Sunwing rep was rude and useless and did nothing to help make this vacation better.BE AWARE OF THEIR LAST MINUTE DEALS as you aren't even getting a deal. I wouldn't go to this hotel for free if it was offered. Cuba was supposed to be a great experience and instead I ended up regretting the entire trip. I will never go back...... not in a million years.

The entire point of my vacation was to relieve some stress and instead I came back with my first gray hairs!!! Stress free.... not even close, worst week of my life!!!

I have travelled, and experience extensively world wide, this is the worst hotel I have ever stayed in.

  • Stayed January 2012, travelled solo
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St. Catharines, Canada
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
“JUST OK”
2 of 5 stars Reviewed 31 October 2011
13
people found this review helpful

This was the second time at this hotel nothing new, you get what you pay for, it's clean but run down, the price was right $600.00 for 2 all inclusive,,Why not! The beach is awesome and there is a bar on the beach. The hotel is not on the beach but 1 5 min walk. Walk down the street to a fantastic place for Lobster just before the main strip on the left..great price

  • Stayed January 2011, travelled as a couple
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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“soap from last guest??!!”
1 of 5 stars Reviewed 24 August 2011
5
people found this review helpful

Unbelievable! Used soap from last guest, no shampoo, tuff of hair on bathroom floor for 2 days? Stained bedsheets, stained tablecloths, terrible food, smell of oil coming from air conditioner, patio doors and windows don't lock. A real dump! I have never in 48yrs seen anything as awful as this!

  • Stayed August 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask Bruce Q about Islazul Mar del Sur Aparthotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal QC
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Very basic and inexpensive”
3 of 5 stars Reviewed 29 July 2011
3
people found this review helpful

The room was nothing to be impressed about. It really looked rundown...from the bathroom to the ceiling to the floor. We tried to change rooms after the first night, cause the window didn't close properly and the staff wasn't very helpful at all. The food and beverage is extremely basic. They have minimal entertainment. This place is really a basic, inexpensive place to stay ... a five-minute-walk from a beautiful beach. Not recommended for families or for couples. Nothing romantic about the place. Would we stay here again? Maybe, if the prices were really low.

  • Stayed January 2011, travelled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask chinitacubana about Islazul Mar del Sur Aparthotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saint Thomas, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Mar Del Sewer!!!”
1 of 5 stars Reviewed 19 May 2011
3
people found this review helpful

There was minimal to no service at the place!!Never encountered such indiffrent atitudes of majority the workers there,in many of my travels to Cuba.The contunual shortage of food,eating utensils,cups,and glasses were daily occurence.When asking politely for anything,the staff looked at you like you just dropped from the moon and ignore you or walk away never to be seen.The table cloths were filthy and stained with food and not once changed during our short stay,before having Sunwing move us to another location.Chose this locatin not because it was a deal but because it was centrally located.We payed full going price for majority of the hotels in the area.What an unpleasant supprise as we love Cuba and allways had wonderful time there.

Room Tip: Do not stay there!!
See more room tips
  • Stayed May 2011, travelled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask vines801 about Islazul Mar del Sur Aparthotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Islazul Mar del Sur Aparthotel

  • Hotel Mar Del Sur
  • Mar Del Sur Varadero
Address: Ave. 3ra y Calle 30, Varadero, Cuba
Price range (per night):* INR2,352 - 5,321

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