Where to begin... This hotel was hardly a hotel at all, these rooms made the low income housing that you would find on Main and Hastings in Vancouver look good. The room was falling apart, there was stains on the sheets... This was the Hotel they transfered me to when I complained about the first one ( Islazul Oasis Hotel). The floor was falling apart and the room smelled awful, curttains were felling off, stain on the bathroom wall, no clean towels, room so dirty and dark. Let me say this I am not one to complain about an all inclusive vacation and I always try and make the best of a bad situation, but it was simply not possible here. When all of the guest at the hotel are counting down the days till their flight home, you know something is wrong. The food was old and often dry and I could barely hold it down. This was the worst vacation I have ever been on, and I will never go back to Cuba and I will never use Sunwing vacations again. The Sunwing rep was rude and useless and did nothing to help make this vacation better.BE AWARE OF THEIR LAST MINUTE DEALS as you aren't even getting a deal. I wouldn't go to this hotel for free if it was offered. Cuba was supposed to be a great experience and instead I ended up regretting the entire trip. I will never go back...... not in a million years.
The entire point of my vacation was to relieve some stress and instead I came back with my first gray hairs!!! Stress free.... not even close, worst week of my life!!!
I have travelled, and experience extensively world wide, this is the worst hotel I have ever stayed in.
- Hotel Mar Del Sur
- Mar Del Sur Varadero
