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BelleVue Sunbeach – reviews, photos

3.0 of 5
Calle 17, Varadero, Cuba
Hotel amenities
BelleVue Sunbeach
Ranked #39 of 57 hotels in Varadero
3.0 of 5 stars 403 Reviews
12 February 2012 -
dmross
23 January 2012 -
michaelonmyown

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403 reviews from our community

What travellers say about this hotel
  • Beach bars(8)
  • Very nice(8)
  • Rooms are clean(5)
  • White sand(5)
  • Most part(3)
Traveller rating
    36
    142
    113
    58
    54
Only show reviews for Family (70) | Couples (115) | Business (1)
Date Rating
Winnipeg, Canada
Senior Contributor
28 reviews 28 reviews
Reviews in 8 cities Reviews in 8 cities
37 helpful votes 37 helpful votes
“Please dont go here....”
2 of 5 stars Reviewed 12 February 2012
8
people found this review helpful

1) The food here was terrible. I have been two 15 countries with all sorts of food.. I am not picky at all.. and this was the worst I have ever experienced. I actually had to fill up on bread because there was so little that looked edible. The last two days of my trip I had the runs and constant neusea... I was popping tums and gravol like candy. By the last few days we started eating at restaurants off the grounds because we couldnt handle it anymore.... Now please dont get me wrong here - I am not saying Cuban food is gross, each time we went out we had fabulous meals.... it was this hotel (pure garbage). FYI the "Italian" a la carte restaurant at the hotel was just as bad. **There is a nice place accross the street from the hotel to eat - its cheap - edible - and right on the beach.

2) The elevator worked for us the first day.... then it was out of order - we were on the top floor of the taller building. Enough said. It was good for burning off all the bread I had to eat b/c the hotel food was so bad... but still.

3) The hotel staff ONLY likes you if you tip them. I tipped - staffed liked me and the people in my room... my friends in the other room didnt tip as much and the staff were SO rude to them. Make sure to bring money to tip the bartender's and the crappy a le carte restaurant server. Also, if you have old clothing in good condition, leave some items on your bed in the morning with a little tip for the cleaning lady. They loved it.... and they are less likely to take your stuff if you treat them nice.

4) Location was really good. There is a really big souvenir market type thing beside the hotel.


Please pay a little more and somewhere better... really. It was really bad.

  • Stayed February 2012, travelled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask dmross about BelleVue Sunbeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BlueBayBelleVue, Director de Relaciones Públicas at BelleVue Sunbeach, responded to this review
21 February 2012
Dear client, I have reviewed your comments with staff. We are sorry you didn't enjoy our food, we feel we provide good value to our guests, and regret that we failed to meet expectations on your stay. We appreciate the feedback, which helps us get better.
Kind regards,
BelleVue Sunbeach Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kitchener, Canada
Reviewer
3 reviews 3 reviews
20 helpful votes 20 helpful votes
“it better be cheap or you will regret it!”
2 of 5 stars Reviewed 23 January 2012
9
people found this review helpful

I went here knowing it was and prepared. so I did not regret it. I got a very good price($450 including all taxes) and would not pay more than that. was a good place to crash, breakfast was ok, i never got sick, but I did not have alot of stuff I felt like eating. service was ok and the place was clean.the drink selection was limited as well. I went to a 4 star a year later up the road and it was well worth the extra $100.

Room Tip: get a top floor room with balcony, only way you will enjoy your room.
See more room tips
  • Stayed February 2011, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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13 helpful votes 13 helpful votes
“Please don't do it!”
1 of 5 stars Reviewed 17 January 2012
13
people found this review helpful

I thought I'd dismiss the comments about the food and just go for the beach.
True the beach was nice and close, but the hotel was AWEFUL!

1) I am not a picky eater. But this food was dry, hard, cold, tasteless.. completely uneatable.

2) A few staff were friendly, but most were not. It made the trip awkward and uncomfortable.

3) If you didnt make it to meal time then you didn"t eat.

  • Stayed January 2012, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask Holly R about BelleVue Sunbeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Great location it's a simple place for a great price.”
4 of 5 stars Reviewed 16 January 2012
5
people found this review helpful

Ive always wanted to go to Cuba but heard nothing ever good about the food and the hotels. My wife searched the net for cheap hotels and destinations for our honeymoon. We decided on Cuba and this hotel. We were expecting dull and boring food and older hotel. Whel we were shocked when we arrived last week. The food is great. Sure the hotel is old but it's kept up whel. It's right dt next to where all the locals live. Don't expect a 5 star hotel but if you want a safe hotel with all amenities close to dt where the action is book here. If you want a super fancy hotel then don't book here. If you want relaxation and safety book here. Get it. Yes it's a good place

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Trevormorgan1975 about BelleVue Sunbeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal, Canada
1 review
5 helpful votes 5 helpful votes
“Never Again !!!”
1 of 5 stars Reviewed 15 January 2012
5
people found this review helpful

We were in this hotel from Jan.6 2012 to Jan 13 2012. Food is Terrible !!!! Service bad.They never understand what you are trying to say !!! You pay for your water! No hair dryer ! Water dripping from de light in wash room all week.Do not ask for a Miami Vice drink !!! We were told to go to Miami.This is a 1Star Hotel to us!! * Pieces from the hotel fell down from the 7th floor 2 times(cement pieces of about 1 foot long)!! They did not secure the sidewalk nor pick the 2 feet pieces. We called the front desk 2 times.This is BAD.Dogs barking all night and rooster starts at midnight! You hear 3 musics from the other hotels (LOUD)The oil smell was also terrible.*If you do go ask for the rooms with a balcony at the least.We have 10 years of travel.

  • Stayed January 2012, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask DianeSionna about BelleVue Sunbeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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BelleVue Sunbeach Also Known As

  • Sunbeach Varadero
  • Hotetur Sunbeach Hotel
  • Resort All Inclusive Hotetur Sunbeach
Address: Calle 17, Varadero, Cuba

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