I went into this trip not expecting much, considering where we were going. Sure, we could have nitpicked a few little things, but nothing of any value. The food was amazing, rooms were nice, and the staff...oh the staff - what a great bunch of people. Treat them right, and they will treat you like gold!!!

Know where we will be staying next year!!! Go Gaspe Karate Club!!! (ya, that was us in the orange shirts - and sorry if we were having too much fun!) Special thanks to Wild Bill, Carlos, Raul and the rest of the gang (sorry if I didnt catch your names).

Be forewarned, this resort caters to repeat customers! First timers are treated as if they are not expected to return.

We stayed there for 7 days in January 2012 and were VIP guests. The resort is run down and old, the building and grounds in need of maintenance and repair. Beds are hard as stone and a mattress topper a must if you can get one.
I had e-mailed 2 weeks before we traveled, asking for a 4th floor room. This wish was not granted so we were put on the 3rd floor. Because we were VIP, I expected to have one of the renovated rooms; NOT SO!
The bathroom was disgusting, rusty bathtub, ceiling tiles falling out/rusty. We asked to be moved but were told no. We spoke with one of the working staff and they said the 4th floor is only for repeat guests, so I'm assuming those are the renovated ones.

A very small buffet and seating area, with lineups to get in even though there was much larger buffet seating area they refused to open. Very few choices of edible food that was served cold/warm and was very repetitive. On the 5th day I only ate eggs, bread, cooked meat, and ice-cream.

NOTE: The outdoor grill chef uses the same spatula to put your food on your plate that he uses to flip the raw meat (pork, chicken)! I stood next to the grill and observed a tray of raw meat sitting in the sun un-covered with blowflies and green-bottle flies, doing what flies do, on the meat. I have an entomology background, trust me, I know what I'm talking about!

Enough of the bad, THE GOOD: The staff are excellent, the booze good, the beach awesome.

We have just returned from spending 10 beautiful days at the Tuxpan resort. Have in the past stayed closer to Varadero but wanted to try a different hotel farther down the strip & we were not disappointed in the Tuxpan.
From the minute we arrived until the minute we left we were treated like family --even being invited to the managers cocktail party where we met the whole Tuxpan management team.
The bartenders, Emilio & Tomas at the lobby bar looked after us every day --they are the best!
Our maid was very friendly leaving us sculptures made from our towels on a daily basis. Our room was very clean with no complaints --we had ordered ahead of time the mattress topper which made a big difference in the bed. The furniture is abit dated but who cares?
The food was average--we did not go hungry but some days were better than others. The al a cartes were good though.
The nightly entertainment was ok -- other than that not much happening at night.
The beach was amazing, it did have some litter on it but that was because of people not cleaning up after themselves.
We met alot of very friendly people from all over Canada & other European countries.
All in all we had a wonderful holiday & will be returning to the Tuxpan next year.

I loved this resort soo much, the beach was soo close and the beach was beautiful!!! The people here were great!! so kind!! the food was great, lots of selection. great fresh fruit everyday. the restaurant El Rancho was incredible... the steak was soooo good!! mmm
the shows in the evening were a blast! soo much talent with the dancers!! they even threw us some beach parties which rocked late into the nite! better than any club in the area!!! Carlos was alot of help, he was very energetic and got people moving ! i think he deserves a raise! i am going back , but i dont know if i can wait until next year, it will probably be sooner than that!! i want to go back for more beach parties!! I LOVE TUXPAN RESORT!!!!