We booked the trip thru Nolitours as a family vaction and ened up paying just over 5 hundred per person including taxes for 6 people and 2 room's, getting there was all fine but arriving to the hotel at 1 am was a bit tiresome, we got 2 rooms side by side with a street view but were hoping for pool view. So I went to the front desk and asked if they could change us and they said that tomorrow as they were already full.
So after sleeping the nite I decided to see if we could get another room so it would be more comfortable with 2 people instead of 3 per room, I was adivised by the front desk that if I did it thru them that it would be 90 cuc's per nite but to get our Nolitour rep to do it, she came and we booked a couple tours thru her and I than asked if it was possible to add an extra room, to my surprise she came back and said yes and that the cost was $192 Canadian for the week so I jumped and took it, so after all this was done we ended up with 3 poolside rooms the next day....Perfect!!!....But get this....Appently when I paid the rep the $192 Canadian I was feeling a little good on the rum that I accidently gave her $292 as I had brand new bills and the hundreds stuck together and I had no ideas to what I had done....The next day I had to sign papers with the Nolitour rep as they called this a booking change and she gave me back the $100 that I over payed....I was blown away by her HONESTY!!!!!!
I won't go into great depth about the food beacause it is basically the same everywhere, but you wont go hungry here, omletes every morning, burgers and fries at the snack bar at lunch, a nice assortment at the buffet for all meal's, if you want a taste from home do what my kids did.. they brought syrup and other stuff they enjoyed.
The location is perfect....Right on the beach and in the middle of it all!!! ....There is a market to the right and to the left in view across the street, many small places to grab a burger, ice cream, and the Casa Del La Meil is a couple blocks away were you cant go wrong were you get a large pizza and 2 drinks for 5.50 cuc's.
Hotel service is great...to me if you treat people with respect and dignity they will do the same back, Yes you are on vaction but they are only human and can only do with what they are given...don't forget you are in Cuba.
Overall... for the money spent to have a great time with my family and to see the kids have a smile on there face, with the service recieved and honesty of the Nolitour rep......PRICELESS
- Tropical Hotel Varadero
