I stayed here last week as part of my package booked through The Holiday Place.
This hotel is no where near a 4 star hotel, i'd say its 1.5 star.
As you enter the big drive into the hotel..you think you've been transported to a hotel in Miami but as soon as you get to your room...brace yourself..for you don't know what you'll find!
Room 317:
*Upon entering the bedroom lights weren't working and had to wait over an hour before the repair man came to fix the lights
*The alarm clock wasn't plugged in
*The little cupboard/storage area as you enter the room where the safe is (there's a hole in the ceiling and you can see the insulation)
*Bathroom door looks like it has been broken into (broken frame around the door handle)
*Bathroom taps are dirty with limescale
* The main door - made of glass and wood frame, it looks like the doors been patched together and there is a bit of the little panel missing in the door, so if someone looks through they can see into your room...as a solo traveller I didn't want to attract the attention of peeping toms!
*Double glazed patio door - the chain lock is broken and hanging off
I checked into this room on Saturday 28th January 2012, on Sunday 29th at 11.30pm it had been a long day and I wanted to go to sleep. I got to room 317, and my room key wouldn't work. I had to go to reception 3 times to get a new key, the receptionist thought I had broken the lock and wasn't very helpful. Then at 12:00 midnight a repair man came and he tried the room key and fiddled with the lock. At 00:30 the repair man changed the whole lock unit...after that I went to sleep.
Food at Varadero Internacional
There seems to be a distinct lack of spoons and teaspoons in circulation. For the 2 days that I had to endure at this hotel you could not find any spoons and had to hunt the spoon every time be it at breakfast, lunch or dinner.
Being vegetarian, the food options are extremly limited at lunch and evening dinner. There is also a shortage of serving spoons in the buffet and with the mixing of serving spoons - I was restricted to what I ate...for you could see the the salad/pasta options for example had been tainted with meat.
I had the opportunity to book an "International Dinner" (formal dining), I was able to have soup, bread rolls and desert but no main. There was no vegetarian option on the menu and when I requested a vegetarian option the catering staff did not oblige or even suggest an alternative.
Vegetarian sandwich at the cafe consisted of: 2 slices of toasted bread, a sliced tomato and cabbage. There was no butter or cheese. When I asked for cheese the chef looked like he was in a strop! The cafe menu suggested fries would be available between midday - 5.30pm...everyday...there were no vegetarian options available on the Saturday.
Beach
The beach is beautiful white sand, however at the Varadero Internacional no one seems bothered enough to actually sweep the sand at the hotel so that you don't stab or hurt your feet on the tree seeds that have fallen. For a hotel of such a size, I only found one tap to wash your feet after coming back from the sea and even then..it was only a drip flow..so you could be standing there a while.
Lobby Restrooms
Oh my days...the ladies was shabby! There was no soap and no toilet roll, also there was a very not so fragrant air around the restrooms and with there being so many tourists here this really wasn't good.
Luckily after the 2 days at Varadero Internacional, I complained to my rep and I was moved to Villa Cuba, which is a much much better all inclusive hotel in all respects, actually felt like a 3* and I felt more safe and secure there as a solo traveller.
If your going to go to Varadero Internacional..good luck!
- Gran Caribe Hotel Varadero
