We had had a lovely time in Varadero and took our reps advice to spend the last evening in Cuba in the capital Havana. Our rep booked the trip which included an evening at the Tropicana show. On arrival at the room,(at the Santander) we were so disappointed as you couldnt have got a more stark change from what we had already experienced in our hotel at Varadero. The room was dark and gloomy with a very small window which looked out onto someones accommodation (a hut) and what can only be described as a poor, run down area. No view at all of the harbour. The bathroom was of poor quality with holes in the bath, and the shower had been installed incorrectly so the water couldnt go over your body. The room was not sufficiently cleaned. The communal areas were not much better and the toilets in the recpetion area had no seats and the doors wouldnt shut (this was the ladies toilets). The food was of poor quality and we couldnt eat anything other than toasted sandwiches there. All in all, I wouldnt ever want to stay there again and would not recommend to anyone.
- Armadores De Santander Havana
- Armadores De Santander Hotel Havana
