My husband and I both really enjoyed this hotel. I loved the look and feel of the rooms and the staff was always very nice and professional. The location is great, right near a plaza with restaurants and shops nearby, but also close to the waterfront, so it's easy to go out and walk around.
The power was going out when we arrived, but it's Cuba, so there wasn't much that we could do about that. The room was very clean when we arrived and was cleaned to the same level the whole time.
The free breakfast was good as well. I would stay here again and would recommend it to others.
Room Tip: We had a room without a window, but it was almost a nice reprieve from hectic Havana.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 October 2011
Hello Dear Friend,
I´m very happy to know about your comment about us,.... we are always in function of satisfy the request of our guest, so we want you to know that anytihing we can do to help you in the future you can tell us.
You are welcome to come to our hotel anytime, and you are already part of us,
Warmest regards from Los Frailes and a hug!
Los Frailes Hotel,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC