I stayed at this hotel for a total of 3 nights with my family on an Explore Family tour. The hotel is ok in some ways for a budget hotel. However, it is dirty, the bathrooms were unclean, the room fridges either smelt horrible when they worked & the walls were mouldly. On the plus side the beds were very comfortable & the rooms had air conditioners, which worked to a fashion.

The swimming pool & surrounding areas are nice. The water is very cold at this time of year. The main areas of the hotel are fair. There were noticeably a small number of prostitutes walking the hotel each evening, but this was not a problem.

Take earplugs. The music in the bar blares out every evening until 1am, even though the bar is invariably almost empty. The next door Italian restaurant/snack bar is cheap & the food edible (with the possible exception of what seemed to be deep fried pizzas!). The hotel breakfast is well documented in other reviews!

The hotel s a long way out from Havanna Vieja (30min taxi ride) but the fares are cheap by Western standards. The local area of Kohly is reasonably upmarket & safe.

Explore usually make good value choices on their hotels. The rest of the hotels we stayed in were good or excellent. I assume they chose this hotel because of the swimming pool, as there is not much else to recommend it.

It comes down to how much you paid for your trip. I had a good deal so I took it. I only stayed there for 2 days and used the room as a storage for my luggage. Water is cold, bathroom if filthy. The neighborhood is, you can take taxi pirata from the hotel, around 4-5 CUC to get to Central Havana. The city is full of them, they are cheap and safe just make sure to make deal before and always have exact change to give him. There is one taxi pirata outside all the time, it's a red Lada. He has some one working at the hotel so the allow him to be there but he tends to be more expensive.
You can bring outside "visitor" for 20CUC witch you pay to the security.
The exchange rate is very bad, better go to the bank or change it at the airport. You can rent a safety box for 2CUC per day.
The breakfast is good with large selection.
The place is full of regular Cubans that come there to enjoy the pool for small fee. During those 2 days I noticed that night staff (including the night manager) has the tendency to try suck you in to buying them beer, bottle of rum. I don't care about any of that but I just don't like if someone thinks he can take you for a ride.
I will not stay there again only because of the water....I hate cold water.

Very plain and simple... Its clean and its safe. It serves a buffet style breakfast which is average just as other buffet style meals in Cuba... so in other words it will fill the spot, and even though it is mediocre, you wont get sick from eating it. Coffee is bland, but the 24 hour snack bar makes good espresso and cuban coffee... Say hi to the girls sitting at the snack bar, they are quite friendly. There is a pasta/ pizza place right on site which provides decent and inexpensive food. No beach, only a swimming pool. Taxis are at the front which will take you to old Havana within about 10 minutes. On average it costs 8-10 CUC but if you hail a cab from the street (Panataxi) you may get there for 5 CUC. The Pinar del Rio, los Vinales trip is amazing. You can purchase a tour from reception. Overall the staff is outgoing, although you may come across an odd one that seems a little disgruntled. But I didnt come there for them anyways so it doesnt matter really. I like this place because it is in a residential area and it is not your typical tourist trap type of a resort, more like a condo style apartment building.

This hotel is a dump the service was the worst service ive had in my life and guess what ? they ran out of beers that are made right in Cuba we checked out and went to National hotel.