Right off the Prado that divides Old Havana from Centro Havana. We walked all over Old Havana one day, and walked Centro another, no need to hire transportation. Also within walking distance of the Malecon/sea wall. Wonderful unheated (thank God) pool to cool off in upon return, not crowded. Snack bar beside the pool for a beer or mojito (staff were good: friendly, efficient & had good memories). Terrific open-air patio bar right off the lobby with great live music daily at lunch time and late afternoons and nights. The bands always want 10 cuc's for their cd's - worth it. Half the staff became our amigos, the other half didn't seem to care. Affordable menu with good food: huge sandwiches for 6 cuc's, med. pizzas for 5 cuc's, chicken dish for 10 cuc's.

They have WiFi in the lobby now, and a currency exchange counter, but they only gave us 90 cents on the dollar, versus the Cadeca in the hotel's 'commercial gallery' gave us 95 cents on the dollar. (I had to show my passport once at the Cadeca.)

No view from our 3rd floor room, TV remote didn't work, our toilet made a loud screeching noise every flush, satellite TV, but reception is poor. A/C worked wonderfully, good mattress & pillows, good sleep.

Excellent security at both hotel entrances, more security patrol the lobby, all professional, most are friendly. Concierge was greatly helpful in introducing us to a driver who could take us out for a day's drive. (The 1st driver said $250, we walked back into the lobby in shock, next moment another driver came in & quoted us $180, - too much, $150 - done.) The lobby is lovely, filled with photos of Hemingway, Al Capone (who lived on the 6th floor), and others. Fabulous architecture throughout.

The worst thing about this hotel is the gauntlet of desperately poor Cubans awaiting you outside near both hotel entrances. Security does a good job, but we were hit a dozen times before walking 20 feet for taxi rides, horse & buggy rides, rickshaw rides, women wanting $, men wanting $, people wanting something from you. Not the hotel's fault, but there it is, you're in Havana.

Breakfast at the top floor dining room was beautiful. In the evenings with the shutters open and the live romantic music playing there is no place more wonderful.
The staff service in the hotel is touch and go and the beds not the best. You are steps from the Modern Art Gallery and it is a quick walk to the old city.

Visited this hotel as a part of a package booked through solitair arriving on new years eve.I exspected a comfortable clean city centre hotel with views over the city. My room along with my fellow travellers had a view of a wall, the room had rather a musty smell and the fixtures and fittings rather dated, cracked toilet seat and sink.We stayed on a bed and breakfast basis having read other reviews my exspectations were not that high but the reality was worse very unorganised with a shortage of cups, plates,cutlery.the food wasn,t much better with cheese and ham still frozen on the plate.
The worse thing about my exsperience was the attitude of the staff they just didn,t care I put this down to the fact that they were used to dealing with the same complaints on a regular basis, the bar staff were very unfriendly and the service very poor.
The only plus was that it was in an ideal position and the history of the place other than that I certainly would not recommend it.

Superiom rooms really small and a old smell, special breakfast up on 9 floor, not så much selection of things to eat but wiew really nice. Close walk to main streets of old Havana but to expensiv to det quality the serve. No value for the money. Pool area ok, but staff really noisy and have different clothes.