We stayed in this hotel for a week. Overall, it is a very good hotel. It's old yet clean for Havana standards (one has to blame the embargo for the shortage of cleaning products and other consumption goods).
The front desk staff do their job but are not very friendly. The information desk (public relations) personnel are great. They were extremely helpful, always very friendly and cheerful. The maids were OK, but don't forget to tip them with app. 1 CUC per day. Usually they don't clean the floors. If you are sensitive to dust, increase the tip and make sure to leave a note to the maids. We thought we had a problem with the fridge, there was someone at our door to fix it 2 minutes after we called the reception.
The hotel has a nurse and doctor, which is rare for Havana hotels, and they are really good. My partner had a severe food poisoning and she was able to enjoy Havana after spending only one day in bed.
The upper floors have great view. The aura of the hotel is charming. It was built in early 1900s and you can feel the history in every corner. The roof terrace was under renovation but it seems like one of the best spots in town to enjoy the view of Capitol. And the hotel is in a very central location.
The breakfast was OK. If you don' like heavy oily breakfast with sausages, omlettes, etc. or don't like cereal with artificially tasted milk, then you'll leave your table half hungry.
Local Cuban bands give mini concerts throughout the day. Especially, the show of the flamenco band and dancers we've seen was top quality.
Every evening there were one or two well-dressed and quiet prostitutes in the lobby. If you don't like to be around the cigar-loving North Americans and Europeans with neo-colonial fantasies for the Caribbean women, avoid spending the evening in the lobby with your family.
Notes: Take notepads, pens, toothbrushes and toothpastes and give them as presents to the hotel stuff and people around the hotel. There is a school nearby. Make sure that you give your presents to the school teachers for even distribution of your presents to the students.
Don't forget to take rolls of toilet paper, soap, and other personal cleaning products with you. You'll need them elsewhere in Havana if not in your hotel (the hotel supplies one roll of toilet paper per day, one bar of soap, one little bottle of shampoo and shower gel per two days).
Never drink tab water. One 1.5 liter of bottled water costs 3 CUC in the hotel, 1.5 CUC in stores around the hotel and 0.70 in famous Obispo street.
- Mercure Sevilla Havane
- Mercure Hotel Havana
- Havana Hotel Sevilla
- Mercure Havana
- Hotel Sevilla Havana
