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Melia Cohiba – reviews, photos

5.0 of 5
Ave Paseo entre 1 y 3, Havana, Cuba
Hotel amenities
Melia Cohiba
Ranked #4 of 73 hotels in Havana
4.0 of 5 stars 558 Reviews
9 February 2012 -
alexandrebrasil1971
4 February 2012 -
fouadfrem

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558 reviews from our community

What travellers say about this hotel
  • Very good(21)
  • Breakfast buffet(9)
  • Pool area(8)
  • Old town(7)
  • Italian restaurant(6)
  • Lobby bar(6)
  • Free shuttle bus(5)
  • Great view(5)
  • Royal service(5)
  • Nice hotel(4)
Traveller rating
    201
    196
    108
    30
    23
Only show reviews for Family (80) | Couples (247) | Business (53)
Date Rating
Paris
Senior Contributor
23 reviews 23 reviews
Reviews in 16 cities Reviews in 16 cities
19 helpful votes 19 helpful votes
“Havana”
4 of 5 stars Reviewed 9 February 2012
2
people found this review helpful

That's a very good hotel, with all the perks of a large establishment (excellent pool, convenience, good shop to buy cigars) and all the problems too (long check-out line, for instance).
All in all, it's a good bet for a stay in Havana. Remember to bring euros, and not dollars to exchange for convertible cuban pesos (US dollars carry an extra fee). And enjoy the mojitos!

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 3 more reviews by alexandrebrasil1971 for Havana
Ask alexandrebrasil1971 about Melia Cohiba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juan Tuñón, General Manager at Melia Cohiba, responded to this review
13 February 2012
Dear Mr. alexandrebrasil1971,

Thank you very much for sharing on TripAdvisor your comments about our Hotel.

I really appreciate that you let us know your opinion about your stay among us, because this is a very strong tool that helps us to improve our daily performance.

You must know it will be great to have you again in our Hotel, so please keep us inform of a future visit to Havana.

Best regards,



Juan Tuñon Cifre
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
lebanon
2 reviews
2 helpful votes 2 helpful votes
“a hotel to remember”
4 of 5 stars Reviewed 4 February 2012
2
people found this review helpful

I have been visiting Cuba for 10 years now, and every time Melia Cohiba is my only destination, i am really amazed by the level of service and the hospitality offered by this authentic hotel.

However, as a loyal guest, allow me to confirm that the hotel need some interior renovation, i believe some of the furniture should be renewed, beside that everything else is really great.

Furthermore, i will be also visiting the hotel this year on the 25th of February, and i am sure that my stay will be delightful as usual.

  • Stayed February 2012, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask fouadfrem about Melia Cohiba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juan Tuñón, General Manager at Melia Cohiba, responded to this review
8 February 2012
Dear Mr. / Mrs. Fouadfrem,

Thank you very much for your kind comment. It is a real pleasure to know that you are one of our loyal guests.

Regarding your point of view that the hotel needs some renovation, let me inform you that we are making some reforms in order to offer our guests a product to the height they deserve.
It is also nice to know you will be visiting us this February. Il will be a pleasure to receive you again.

Best regards,


Juan Tuñon Cifre
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Norfolk,UK
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
36 helpful votes 36 helpful votes
“Havana Visit”
3 of 5 stars Reviewed 3 February 2012
4
people found this review helpful

Recently spent 3 nights at this hotel whilst on a 2 centre holiday in Cuba. It is a large and busy business type hotel situated along seafront some 3/4km from central Havana.The hotel runs a free shuttle bus into Havana.We were on 16th floor which gave great views over the city and the sea.There was a large choice of breakfast food although cooked food was rather limited.Musicians played during breakfast.Plenty of staff on restaurant duty but seemed more intent on chatting amongst themselves than serving guests.The rooms were large but were disappointed with the standard of cleaning and also having to pay 3CUC for each sachet of coffee used in the room.The swimming pool was good & warm enough to use in January,towels are provided.We did not eat evening meals in the hotel but used a nearby restaurant on the recommendation of a local. This was called Artechef where set meals(several courses) were available for 15-27CUC. We found the meals good but service variable dependent upon which staff were on duty.

Room Tip: High floor for a good view
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  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask onholidayalways about Melia Cohiba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juan Tuñón, General Manager at Melia Cohiba, responded to this review
8 February 2012
Dear Mr. / Mrs. Onholidayalways,

Thank you very much for having used your valuable time to let us know your opinion about our Hotel. It is very important for our daily performance.

Regarding your disappointment with the standard of cleaning in the rooms, we would like to apologize for this inconvenience caused. We assure you it is not usual in our daily behaviour.

About your opinion concerning our breakfast staff, let me inform you that we are going to analyze with them this situation.

On the other hand, I would really appreciate if you could keep us inform of your next visit to Havana. We are sure that you will have a memorable stay with us.

Best regards,



Juan Tuñon Cifre
General Manager
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Nerja
Contributor
17 reviews 17 reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
“Fabulous food !!! Must be the best in Havana .”
4 of 5 stars Reviewed 2 February 2012
3
people found this review helpful

We didnt book this Hotel , we ended up here because the NH Parque Central Hotel had overbooked and sent us here , when we tired and it was a thunderstorm. However , massive reception/entrance to the Hotel , its on 20 floors , the lifts were a horrible feeling , they sort of went up and down all the time , however , the rooms were large and clean , little antiquated but thats ok , the maid service was excellent and they left little notes saying they hoped you were enjoying your holiday etc , so sweet . ! The service was fantastic and lovely musicgroups played at meal times ! the breakfast and dinner were amazing , everything you could think of and Im really fussy and dont eat meat etc.(even chilled Cava if you wished for your breakfast !!!!) it was a really great stay. Across from the Hotel there is like a shopping precint with a supermarket which sells rum , water etc all so cheap. Then there is a super cafe/bar/nightclub , we ate there , we enjoyed their live band , jazz/bongo/salsa , a mixture and it was amazing value. After 20.30 you must pay a minimum entrance to this bar of 10Cuc per person convertible(pesos) but you get 4 mojitos for this price each and a live band !!! Then there was another havana cafe/nighclub next door to the Melia Cohiba hotel and it was very international (20cuc entrance per person) no drinks included and we nearly fell asleep it was so boring. The Hotel has an enormous swimming pool , we tried it once , cold in January. but they supply swimming towels , and the pool is surrounded by loungers and an outside restaurant , very nice. The hotel offers also a FREE courtesy bus to central Havana , only 5kms away , and it gives you various pickup-drop-off times which was so good. The hotel does have a business centre with a very busy clientele trying to check email etc , it is expensive , around 6cuc for 30mins but it is not broadband isnt fast but is okay if it is a necessity. I would say Sol Melia Hotels must be the best , I live in Spain , Andalucia and we have used them in Spain also and they never disappoint.

Room Tip: We were on 17th floor , nice views if you could see out the windows ,lol must be difficult gettin...
See more room tips
  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Flamencolass about Melia Cohiba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juan Tuñón, General Manager at Melia Cohiba, responded to this review
6 February 2012
Dear Mr./Mrs. Flamencolass,

First of all, let me thank you for having used part of your valuable time to send us your comments about our Hotel.

It is a pleasure to know your opinion about room cleaning and our breakfast and dinner service and to know that we cover your expectations on this regard.

In relation to elevators, allow me to inform you that we are making some reforms in the Hotel, among wich we are planning to change them next year, in order to offer our guests a product to the height they deserve.

Once again, thank you very much for your words and I hope to receive you again at Melia Cohiba Hotel.

Best regards,


Juan Tuñon Cifre
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milwaukee, Wisconsin
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“Comfortable accommodations in Havana”
4 of 5 stars Reviewed 29 January 2012
5
people found this review helpful

I stayed at the Melia Cohiba in December 2011 while on a people-to-people program with Insight Cuba. The hotel is a business class hotel, providing all services/amenities necessary (money exchange, internet, concierge, bar, restaurant, etc.). Being part of a program tour, I did not spend alot of time in the hotel or my room, but it was clean and comfortable to return to after long days of scheduled activities. There is a market directly across the street from the hotel where you can purchase bottled water, snacks, etc. inexpensively. The staff were friendly and helpful overall. The breakfast buffet was plentiful and not busy at opening. Cabs appeared plentiful at the hotel entrance, if needed and the city was very accessible from all points.

  • Stayed December 2011, travelled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask wicosmogirl about Melia Cohiba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Melia Cohiba

  • Melia Hotel Havana
  • Melia Hotel Cohiba
Address: Ave Paseo entre 1 y 3, Havana, Cuba
Price range (per night):* INR10,642 - 19,603

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