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Hostal El Comendador – reviews, photos

3.5 of 5
Calle Obrapia 55, Havana, Cuba
Hotel amenities
Hostal El Comendador
Ranked #35 of 73 hotels in Havana
4.0 of 5 stars 10 Reviews
8 September 2009 -
csatlanta1
9 August 2009 -
Trinigasman
 
 
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10 reviews from our community

    Trip type
Traveller rating
    2
    7
    1
    0
    0
Date Rating
Cayman Islands
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
“A hotel with a lot of charachter”
4 of 5 stars Reviewed 8 September 2009
4
people found this review helpful

We stayed 3 nights in Hostel El Comendador. The building is very old and beautiful, with open terraces and large wooden doors. The staff was friendly and helpful. On a good note, we were able to see a traditional building with much charachter. The room we were in (number 14), had a nice view of a beautiful small garden, with the water in the distance. I believe this room likely had the best view. It also had an outdoor balcony which was nice for viewing the street and garden. There is a mini-bar in the room stocked with beer, wine, water, and soft drinks with reasonable prices. We had minor issues with power outages - a staff member came up immediately both times and corrected the problem. The toilet would not stop itself up and fill with water, so we jiggled under the lid to make it stop. We never reported the toilet problem because we didn't think it was a big deal for our short stay. The bath is a large old style tub with a more modern showerhead you could use to spray yourself with if you preferred showering. It was a little awkward trying to shower with it and not get the bathroom wet, but it was an interesting and fun experience. The hotel breakfast was almost inedible. There were small pancakes with flies swarming around, cold eggs, and the milk was old, but there was bread and a toaster and you could always choose to have coffee with no milk. There are both 110v and 220v outlets in the room, but they require a different style plug than what is used in many places. The Front Desk happily charged our camera batteries at no cost. The hotel was around some interesting buildings, but we found that the most fun areas were near the Capitolio, which was a good 20 minute walk from this hotel. The Police are very astute and helpful to tourists. We definitely enjoyed our experience in this hotel, but next time will look for something closer to the Capitolio area. On a different note, if you want to enjoy traditional Cuban music and Mojitos, don't miss Bar Monserrate while in Havana!

  • Stayed September 2009, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Trinidad
Contributor
20 reviews 20 reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
“Take a trip back in time!”
4 of 5 stars Reviewed 9 August 2009

We had five nights at the wonderfully atmospheric El Comendador. The hotel itself consists of three floors of rooms around a pretty courtyard filled with hanging plants and vegetation. Narrow staircases and balconies overlooking the courtyard lead to the rooms. Watch your head if you're over six feet tall though due to low ceilings! Rooms are basic but clean and tidy. Try and ensure you get one with a modern wall mounted aircon unit which are fine. The older units struggle to cool the rooms. The hotel is in an excellent location for exploring old Havana & central Havana and is located close to some beautiful old plazas. Havana itself was a wonderful experience. So much beautiful architecture and history about the place. The people were friendly too and even in the tourist market not pushy or aggressive - a refreshing change from other Caribbean islands we've visited. Take along all those small shampoos, soaps and conditioners you've collected from big hotels over the years. People are really grateful for them and genuine in their thanks. Pencils & pens go down well too. One thing to watch out for is the departure tax at the airport. Make sure you've got cahs or you won't get out!

  • Stayed July 2009, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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UK
Senior Contributor
44 reviews 44 reviews
Reviews in 33 cities Reviews in 33 cities
43 helpful votes 43 helpful votes
“A classic place to lay your head”
4 of 5 stars Reviewed 13 July 2009
2
people found this review helpful

I agree with previous reviewers who say this place has real character. I love the winding maze of floors and courtyards and common rooms, topped up by loads of plants growing everywhere, giving it an organic feel.

My one criticism (and it is a big one!) is that I paid (in advance) for a junior suite, and was given a regular double room. I didn't figure this out until the night before my week long stay ended when I peered into an enormous room. I put this down to Cuban service standards, which are unfortunately not very high. When I checked out I complained and heard the magic words "we are really sorry." For this they lose a star.

In the end I wasn't that fussed because I loved the room. It was charming with wood beam ceilings and an old bathtub and sink, nevertheless it had Sat TV and frigid AC which was great after a hard day out in Havana heat and humidity.

The service isn't great, one porter was friendly but (like many touts) tried to sell me cigars and (worse) asked if I wanted "las chicas." I suppose this happens everywhere though.

Breakfast was pretty uneventful. Having read previous reviews I brought my own coffee cup and sure enough ended up using it one morning. Food isn't that high up on the priority list in Cuba, and when so many people live on rations it's hard to complain too much about a substandard brekkie.

  • Stayed July 2009, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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UK
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
17 helpful votes 17 helpful votes
“Characterful hotel!”
5 of 5 stars Reviewed 14 April 2009
1
person found this review helpful

Very old hotel, perfect location for sightseeing in Havana. We loved it! They only have 3 bowls in the restaurant - my husband was told he would have to wait until a lady had finished with hers before he could use it! It's things like this that remain in your memory. We had three nights here before moving to Varadero Beach, definately recommended.

  • Stayed March 2009, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Edinburgh, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
19 helpful votes 19 helpful votes
“lovely old building in old havana.”
4 of 5 stars Reviewed 10 May 2008
1
person found this review helpful

the comendador is part of the hostal valencia..and at times it can be a bit tricky to find your way through the kitchen, (especially after a few mojitos), as they never seem to have the huge main doors open. however once inside you are in a fabulous old cuban building with a central atrium, and blue shuttered rooms all round. the rooms all have window shutters onto the street too, which you can leave open all the time..and ours overlooked the princess diana garden..woopee! there are claw foot baths and tiled floors...but as with many of these old buildings, if you dont get up early enough because of too many cuba libres the night before, you may find the water runs out just as you have put the shampoo on your hair...not to return for many hours. and i dont just mean hot water..i mean any water at all! still you can always raid the mini bar to rinse off! and we had problems with opening our door..as the lock stuck..in typical cuban fashion 5 men came to help at the drop of a hat...and they got it open..but, naturally, this being cuba and all, they didnt fix it...so it happened every time. these things cant bother you if you are in cuba...its part of the experience..if you want faceless hotels where nothing goes wrong with things go to the havana libre or the nacional..but this place has real character, and its right in old havana..just a stumble away from obispo. and the staff were great..even being so grateful when we returned the key, which i found in my pocket 2 days after we moved to a different hotel. bless em!

Stayed March 2008
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Additional Information about Hostal El Comendador

  • Hostal El Comendador Havana
Address: Calle Obrapia 55, Havana, Cuba
Price range (per night):* INR5,041 - 9,634

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