This was a very nice hotel, located in a busy and interesting area near the harbour. Very pleasant rooms, exellent food and good service. Wi Fi very slow, but it works.

We stayed here on a recent Nat Geo tour of Cuba. It is a recently renovated hotel, and that does show. The wi-fi is extremely slow and only works if you get close to the source. The staff seemed to know nothing about it. Some of the rooms smelled of drains. And, when it came time to check out, we had to wait while one person checked each room to make sure nothing had been taken. Needless to say, this took forever. If it rains, the courtyard, where the bar and restaurant are located, get drenched and the walkways are slippery. The rooms, like nearly all our rooms in Cuba, were dark. Bring your own reading light.

That sounds like a lot of complaining, but this was actually a great base to explore Old Havana, and that's what we were there for. The rooms were clean and attractive. The food was acceptable, and when you consider that the locals still use ration cards to get bread, you just have to be grateful for what you are served. This food certainly was better than what we got in rural Cuba, so don't get your expectations up if you are headed into the countryside.

Spent two nights here when in Havana. The hotel is in a phenomenal location directly across from the old pier terminal and on one of Habana Vieja's main squares. It is within 20 minutes walk of just about any sight in old or downtown Havana. The building is beautifully restored. My room was very well appointed with comfortable beds and linens and a balcony looking out over a narrow street. The staff were generally very helpful, especially the door men/porters, who seemed to know the city very well. If there was a disappointment, it was the breakfast. It was included in our room price and included many choices. Both mornings, it was rather slow. The coffee was not as good as I had elsewhere in Cuba and the fruits and juice were far from great. The orange juice was clearly out of a box. This was surprising, given the great fruit and juices we had at other places, including private homes where supplies were harder to come by. But in a value-for-money perspective, this was a great place. Great location, clean, efficient for the price.

I stayed there a solo traveller from 30 June till 6 July 2011. The hotel was opened only 7 months ago but I found everything working very well. Start with reception people and manager every one very helpful, friendly. Food quality is excellent.
The renovation of the old place was excellent and it is really wonderful boutique hotel with only 27 rooms; my rooms( a suite) was facing the Plaza and looking from the balcony it was wonderful feeling.
I cannot wait to go back to Havana and to this particularly this hotel.