A group of ten of us stayed at the Triton for 7 nights in late April 2007. Because we went to Cuba on a mission trip, we were looking for clean, safe and inexpensive accomodations. Everyone in the group was quite happy at the Triton for what we paid (around $50/room, double occupancy, booked at the HAV airport through a Cubanacan agent). This includes a breakfast buffet in the mornings, which is quite expansive and of good quality. Our rooms were on the 21st floor with a beautiful view of the ocean, and thankfully, at least two of the three elevators were in operation every day. ***Important elevator information - in Cuba and the rest of the Caribbean, if you are headed down to the lobby, you must press the DOWN button, not the up button, as we in the US are accustomed to do***

Negative points: The sheets were very poor quality, and occasionally we had little sugar ants in our bed. The pool is only open from 10am-6pm because that is when the staff is on duty. Occasional hot water outages.

Positive points: Friendly and helpful staff, location next to the ocean and close to el centro but not right in it. Good 24 hour restaurant. Great deal if you're looking for budget lodging with a few perks!

I absolutly regret not paying more to stay in a better hotel. Neptuno Triton are actually two hotels, they both require a lot of remodeling. We stayed at Neptuno at the 14th. floor and it was absolutly creepy. Many lights of the hall way were out. The floors are old and look dirty. Many times, when we turned on the shower water came out brown, really I'm not over reacting. The pool is sort of dirty. Food tastes like crap. The hotel is far from downtown. There's absolutly nothing good I could say about this hotel.

One thing you have to remember when you go to Cuba, they aren't customer oriented, they don't care for what you need, they only want to charge you for anything.

This hotel is most definitely not the 4* hotel it proclaims to be, among a hundred other things there is only one lift serving a 24 storey building! Which means you get plenty of exercise climbing stairs in Cubas heat. Rooms dirty, decrepit, and air conditioning noisy. Avoid like the plague!!!!!

Melia Habana, is the best hotel in this district, which is where we went the day after arriving at this -----------