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Hotel Presidente – reviews, photos

4.0 of 5
C/ Calzada 110 | Esquina Avda de los Presidentes Plaza de la Revolución, Havana, Cuba
Hotel amenities
Hotel Presidente
Ranked #13 of 73 hotels in Havana
3.5 of 5 stars 160 Reviews
19 January 2012 -
judithmore
 
 
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160 reviews from our community

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Traveller rating
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    55
    48
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Date Rating
South Freeport, Maine
Senior Contributor
22 reviews 22 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Pleasant 'period' accommodation in a quiet neighborhood.”
3 of 5 stars Reviewed 19 January 2012

My wife and I spent a week at the El Presidente on a tour that included New Year's Eve. We enjoyed the historic nature of the building (restored Art Nouveau), the view of the Gulf of Mexico (we were given a large, top-floor room on the ocean side of the building), the several architecturally interesting buildings in the vicinity, at least three interesting restaurants within walking distance, and the quiet nature of the neighborhood (as opposed to the noise of Old Havana). That said, this is a hotel that caters to tour groups and it can be difficult to deal with the front desk if a group is arriving or checking out. The breakfast food was adequate, but the coffee was dispensed from a push-button device that made four varieties (black, with milk, etc.), all of them bad. There is a money changing bureau on the premises. A taxi into Old Havana ran three to four pesos, depending on how hard you wanted to bargain. After-dinner drinks on the veranda were quite pleasant. Laundry was available. There were four internet stations in the lobby; access was via cards purchased from the front desk (6 pesos for one hour). The bell boys were exceptionally pleasant and helpful, on two occasions walking us to good restaurants in the area (from which they presumably got a commission) that we never would have found on our own because they were on upper floors in apartment buildings. The ladies at the front desk were the weak link in the personnel chain. While we were on a tour that included accommodation, the rack rate was 120 pesos. Overall, a reasonably pleasant place to stay and a lot cheaper, even if one includes cab fares into town, than the several hotels we priced in Old Havana.l

Room Tip: The upper rooms on the Gulf of Mexico side are preferred, although the windows can howl if the wind...
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  • Stayed January 2012, travelled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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ivettehabana, Director de Relaciones Públicas at Hotel Presidente, responded to this review
4 February 2012
Dear Mr & Mrs: We have read your opinion about our hotel and our services and the attention of the staff, we thanks you these opinions because help us to be better each day in our hospitality and services. We will take the respective measures taking account your recommendations. We will transmit the congratulations to the bellboys. Thanks a lot for your advices and opinions these are very useful for our work. The best regards.
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Savannah, Georgia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Gracious people at a comfortable hotel”
4 of 5 stars Reviewed 19 January 2012
1
person found this review helpful

My family stayed at The Presidente for New Year, celebrating the Fin de Ano at the hotel. They gave us a marvelous evening with great food, fantastic music and a wonderful atmosphere. When we left to go to Trinidad de Cuba on the coast, they offered to look after two suitcases until we return. I would certainly stay there again.

Room Tip: The even numbers on most floors face the sea.
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  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ivettehabana, Director de Relaciones Públicas at Hotel Presidente, responded to this review
4 February 2012
Dear Judith: We are very pleased to know you and your family had a great stay in our Hotel. Thakns for your opinion about the New Year Party with Dinner. I will speak with the people who worked and did it you had felt very happy join us. If it is possible to you to come again with friends please let us know to meet you. Sincerely yours.
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Newfoundland and Labrador, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Lovely, old world elegance”
4 of 5 stars Reviewed 17 January 2012
2
people found this review helpful

All aspects of the Presidente made our stay one to remember and repeat! It may not be walking distance from Havana Vieja, but does offer lovely walks in the Vedado area and therefore an opportunity to see a different side of Havana. The hop on hop off tour bus stops right at the door so there are lots of options for moving around to other city sights. The rooms are comfortable, the lobby is elegant, with nightly concerts by a wonderful Cuban band. We only ate once in the restaurant and the service was very slow. Breakfast buffet was really nice. The pool area is lovely and offers a nice respite from the heat and touring. For the price, this is a really nice Havana option.

  • Stayed November 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ivettehabana, Director de Relaciones Públicas at Hotel Presidente, responded to this review
4 February 2012
Dear: We felt very happy when we read you opinion about your stay and our services. We are very pleased you have took time to write these comments about us. It help us to be better each day. It is good to know you would have good memories of your visit in Havana and the President Hotel. Sincerely yours.
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Chicago
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
“Presidente leaves a lot to be desired”
2 of 5 stars Reviewed 11 January 2012
1
person found this review helpful

Do you want helpful desk service or -- God forbid -- a conceriege. Don't look here. This hotel has the most unhelpful, couldn't care less, it's your problem front desk staff I've encountered. Also walls are very thin so could hear very loud speakers and an over-emphathic love session during our stay in the middle of the night. At least, security did come up and silence the loud talkers. Food here is quite bad, except for free breakfast. As often as not, one of the two elevators doesn't work. The good thing: the bell hop or porter staff fills in the blanks if you need help or advice about where to travel in the city or eat. And there is a salt water outdoor pool. However, you can do better than this hotel, I think.

  • Stayed December 2011, travelled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Perth, Australia
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Comfortable. Great New Year's Eve party!”
4 of 5 stars Reviewed 9 January 2012
2
people found this review helpful

The Nacional was fully booked and we were allocated Presidente. It has a comfortable feel, staff were pleasant and the veranda at along the front was a nice place to have a cocktail and enjoy the sea breeze. I enjoyed looking out to the Habana Libre and wondering about the history on the 24th floor in 1959 and the fact you could see the Plaza de la Revolution lit up. However street noise was loud, mainly the taxis I think picking dropping off people in the middle of the night.
It was great to be able to walk to the Malecon a block away and we often walked along the Malecon into La Habana, a lovely thing to do after all the pictures I had seen.
We attended the New Years Eve party there and my rather reluctant son-in-law deemed it the best one he had been to in years - beside the pool. Entertainment was by the Buenavista Social Club, we were given a bottle of rum as I had booked 4 people, and the entertainment package with various novelties ensured it was a great night for all guests.
There is a reading light next to the bed which is great. The bathroom was comfortable although the controls were antiquated in the shower they worked. The hotel compared favourably compared with the Sevilla which we also stayed at, although the pool area is not as nice. I did miss not having a band playing in the lobby though.
Ask the concierge about the private restaurant on the 11th floor of a building a block away - we were taken there after we asked for a recommendation.. It was like stepping into a Parisienne apartment and the food was the best we had in La Habana. My daquiris were also the best I had.Lobster for $14 was perfect. (Our other best meal was had at a casa in Cienfuegos. Despite initial misgivings I stayed with my children in some and they were good, clean and friendly - and so cheap.)

Room Tip: My children were in the pool side of the hotel and were kept awake by revelers there - but it was Ne...
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  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Hotel Presidente

  • Presidente Hotel Havana
Address: C/ Calzada 110 | Esquina Avda de los Presidentes Plaza de la Revolución, Havana, Cuba
Price range (per night):* INR4,481 - 9,522

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