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Iberostar Parque Central – reviews, photos

5.0 of 5
Neptuno, esquina Prado y Zulueta, Havana 10100, Cuba (Formerly Parque Central)
Hotel amenities
Iberostar Parque Central
Ranked #1 of 73 hotels in Havana
4.5 of 5 stars 1445 Reviews
21 January 2012 -
TravelBean024
 
 
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1,445 reviews from our community

What travellers say about this hotel
  • Very good(58)
  • Roof top pool(41)
  • Breakfast buffet(34)
  • Great location(32)
  • Old town(30)
  • Lobby bar(23)
  • Best hotel(20)
  • New part(18)
  • Friendly and helpful(17)
  • Capitol building(16)
Traveller rating
    870
    438
    84
    29
    24
Only show reviews for Family (175) | Couples (837) | Business (39)
Date Rating
London, United Kingdom
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
“Best hotel I've ever stayed in. Amazing location.”
5 of 5 stars Reviewed 22 January 2012
4
people found this review helpful

Staying At this hotel made me fall in love with cuba & keep coming back. This place was so luxurious that I really felt I was on holiday. The Staff service was excellent, & very polite & welcoming. I always recommend this hotel to friends.!large rooms. I had a great balcony view overlooking Parque central , a beautiful main square in Havana. You can't get a better location in the old Havana.it overlooks the capitoli building, it's next to Obispo the main street in Havana with many famous tourist places like the Ernest Hemmingway bar about 100 yds away. Everything is in walking distance, museums, an amazing art market near the waterside. There is also a rooftop swimming pool with a view of all Havana which is epic & a jacuzzi. The breakfast variety is amazing & all you can eat which was included in my bed & breakfast deal. I had a full marble bathroom & huge beds

  • Stayed November 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Valencia, Spain
Contributor
20 reviews 20 reviews
Reviews in 9 cities Reviews in 9 cities
38 helpful votes 38 helpful votes
“Stepping back in time!”
4 of 5 stars Reviewed 21 January 2012
5
people found this review helpful

We stayed at this hotel for three nights 19-21 November 2011, then again 16December, for one night.
The location really is the best in Havana, as you can walk straight into the Park, or into old Havana. The Front Lobby is amazing, with a balcony all around showing the next floor.
Lots of big comfy chairs, and everything you imagine Hemingway, or Al Capone saw, all those years ago.
The hotel is very clean, and well run - quite tight security- lots of guys with earpieces, and two way radios watching all the comings and goings! These guys seemed to recognise guests within hours, but I still wondered ,"Why"?
The rooms are furnished in dark traditional, heavy furniture, no English T.V. (well none that we found anyway). People watching, in the Lobby (enormous), or from the bedroom window, was totally fascinating. We ate at the roof terrace, good food, and wonderful views of Havana. The bar in the room was quite expensive - we bought bottled water across the square, in a little local shop. That was an adventure too!
The important things, comfortable bed, quiet rooms, clean bedroom and bathroom, are all there, along with a new, and totally different hotel experience!

Room Tip: A room overlooking the Parque Square, in the old building, will hold your interest, if you like &quo...
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  • Stayed November 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
Senior Contributor
29 reviews 29 reviews
Reviews in 26 cities Reviews in 26 cities
35 helpful votes 35 helpful votes
“Arguably the best international standard 5 star accommodation in Cuba”
5 of 5 stars Reviewed 21 January 2012
1
person found this review helpful

We had planned to stay at a hotel around the corner but found our hotel overbooked and we were transferred to to the Parque Central. This turned out to be a very fortunate mis-hap.

First of all, the location is fantastic - it is right in the middle of Havana and easy walking distance to the old town, foreshore and the main tourist attractions. This was a key advantage compared to some of the other international standard tourist hotels which are considerably further afield in the suburbs.

The Parque Central is managed by the Iberostar group and is an international standard five star hotel and not just a Cuban standard 5 star hotel. The service was friendly and efficient, the food was good by international standards, (outstanding by Cuban standards) and everything just worked. After a week travelling around Cuba staying at state-run hotels with lazy staff, broken facilities and barely-edible food; the Parque Central felt the perfect place to stay.

These features did however come at a price. The hotel restaurants and facilities were noticeably more expensive than other places we had stayed in Cuba. For example, a water out of the mini-bar cost CUC3, and a burger in the lobby was CUC15. Internet access was CUC35 which I must say made my jaw drop! Fortunately, the credit card facilities worked here as credit cards.

Also of note: the Parque Central has a great pool on the roof, a decent gym (with working equipment) and real espresso coffee in the lobby bar. I would without doubt stay here again if I were in Havana.

  • Stayed January 2012, travelled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saskatoon, Canada
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Great hotel in a great location.”
4 of 5 stars Reviewed 20 January 2012
1
person found this review helpful

There was 4 us traveling together and all agreed that we liked Havana and the Parque Central the best. We spent 3 nights there and had good service at the front desk, concierge, breakfast room, and housekeeping. Our rooms were large and beds were comfortable. Our room faced the noisy side street but the windows blocked out all of the noise. The other room was very quiet and faced the interior courtyard and the lobby. The rooftop pool and bar with its exceptional views was outstanding and a nice place to go at the end of a long busy day touring the historic sites nearby. We had a lovely steak dinner at the Paseo on our last night & would recommend it. Great atmosphere with white tablecloths and a piano player and friendly service. The total cost was only 43 CUC (about 47 Cdn) for 2 of us. We would definitely recommend this hotel and would return here.

Room Tip: If you would like a quiet room with the windows open, ask for one facing inside.
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  • Stayed January 2012, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Breda, The Netherlands
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Top in Cuba, average+ in the real world. (rating: "good")”
4 of 5 stars Reviewed 20 January 2012
1
person found this review helpful

This is a Great hotel for Cuba. Lots of kind personnel, spacious rooms and the lobby. Huge selection in the breakfast buffet. Food quality and taste only 6/7 out of 10. Rooms not clean (mould and pubes in shower). Not my idea of a 5-star hotel.

  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Iberostar Parque Central

  • Nh Parque Central Hotel Havana
  • Nh Parque Central
  • Parque Central Havana
  • Nh Parque Central Havana
  • Parque Central
Address: Neptuno, esquina Prado y Zulueta, Havana 10100, Cuba (Formerly Parque Central)
Price range (per night):* INR5,601 - 8,401

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