We stayed in this hotel for one night, and there was no air conditioning in the lobby area. The one in the room, although not very strong, worked, but had a weird switch on that you basically had to guess how to work. The halls leading to the rooms are damp and humid and the lifts are as dirty as they can be and as hot as an oven.
The staff at the check-in counter are as clueless and unprofessional as you can get, and at the time of renting a car, the guy that was supposed to help us was sleeping right on top of the desk.
The MAIN door to get into this hotel is a very small one, allowing one person to come in or out at a time, which means you have to wait in or out when large crowds approach.
At breakfast time, unless you help yourself to clean your table, get silverware, and napkins, you wont get any. I had to chase the waitress to ask her for napkins and when I finally caught her attention, she told me to go all the way to the other side of the very large room to get them myself! Ah, and there is no air conditioning in the restaurant either, so people are sweating all the time. The breakfast was buffet style, which is fine with me, but the quality and freshness of the food was very much questionable.
I've stayed in many Sol Melia hotels before and this is by far the worst ever, I dont even know how hotels like this are allowed to open!
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