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Atlantico Aparthotel – reviews, photos

3.0 of 5
Ave. las Terrazas e/11 y 12 | Santa Maria Del Mar, Havana, Cuba
Hotel amenities
No photo provided
Ranked #65 of 73 hotels in Havana
3.0 of 5 stars 8 Reviews
12 August 2010 -
Laurspa
19 November 2009 -
dietermainz
 
 
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8 reviews from our community

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Corvallis, Oregon
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“The Good, the Bad and the Ugly”
2 of 5 stars Reviewed 12 August 2010
1
person found this review helpful

The service, location, acivities, beach and the three free shuttle rides per day to Havana were good! The food was bad and always not enough, many items ran out with no replacements..we had to make sure to get to the dining room early. The dining room had lots of flies and just wasn't up to par with reagrds to ambiance.The rooms were ugly and old. Pool area was moldy.

  • Stayed August 2010, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Hamburg
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“Average hotel”
3 of 5 stars Reviewed 19 November 2009

This is a very average hotel in Havana. The rooms and the hotel is nice but if you compare to other hotel in this part of the wold it is properly double up with the price. You will get what you pay for, but hotels on Cuba are quite pricy. If I compare to Mexico, I would rather go there.

  • Stayed October 2009, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Montréal
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Good value for a typically cuban stay”
4 of 5 stars Reviewed 1 July 2009
1
person found this review helpful

Those criticizing the hotel for its humble appearance miss a point; one does not go to Cuba for its luxury hotels, but to enjoy the sun, the playa, and visit not-so-far amazing Havana city, i.e. being outside most of the time.

Admittedly, its not flawless. Windows were not very clean, and service was pretty much hit-or-miss. On one instance the reception clerk didn't want to change our small $20 canadian bills for CUC, allegedly because they were "too clean", and thus "looked suspicious". No worry, we walked 100 m down the road to the next hotel where they changed them without problem.

In the dinner room, it was so-so on the service; one would have to rush a bit in order to have a sitting place and, more importantly, hot food; that was my main complaint about the food; the buffet was not anywhere hot, and providing microwave oven is admitting defeat. I guess the solution is as simple as the staff either putting covers on the pans or turning up the heat under them. Apart from that, usual precautions for tropical areas need apply (at leat for westerners ;) ; be cautious with raw and below safe temperature food. Otherwise, Cuban bread is great, and, although it was the same food from a day to the other, one would have a hard time not finding anything to his or her taste during his or her stay. By the way, as the hotel is litteraly an Italian hotel (even staff have sometime better knowledge of Italian than Enlish!), most of the food is Italian-inspired.

In our vacation plan, alcoholic beverages were free, and to be fair, excellent quality around the clock (no joke!). It pays to learn all the rum-based cocktails' name before coming!

Rooms were spacious and well cleaned, and the bathroom was in decent shape, but the mattresses.... AWFUL. As if two 300-pound person slept in them for the past ten year at night, and jumped on them at day. I'm pretty light, as is my partner, yet we found ourselves litteraly sinking. Springs were completely ruined, I guess. If that happens to you, be sure to let the reception know it, and get a replacement bed when possible. I did not asked about it, so your mileage may vary. On the other hand, as long as you leave a small tip, your room is always tidied up thoroughly in your absence.

Also, one recommendation for the hotel would be to tighten a bit the behavior rules for the guests; coming to lunch in surf shorts, without shirt, burping and yelling around is definitely NOT class, and other guest don't like it. Some parts of the hotel are in dire needs of renovations, starting by the games room.

Animation shown an effort from previous reports, but appeared a bit too much between caricatures like "Les bronzés" and that primary school-fest from the 80s. Consequently, many guest appeared uninterested in participating, although the girl animating was really kind. Internet access is purely symbolic, with two 10-year-old paying computers sharing a single 56K line; enough to check mails, but not more.

Location, on the other hand, is perfect when you want to enjoy the sun and the beach (although Varadero has more beautiful beaches), but it's about 15km from Havana. Granted, there are 3 free shuttle rides a day to Havana, and 2 from Havana; the last returning one is too early to enjoy the nightlife in Havana, so you will have to arrange to get an (official) taxi. On the other hand, the bus driver is very friendly, although didn't understood a single word of English (Granted, my Spanish is below poor).

Overall, the value is excellent for a Cuban hotel; there are upper scale hotels in Havana. but these are in a city which air is heavily polluted, and with prices above the clouds. If you plan to visit Havana, it makes more sense to stay in a modest but clean hotel and save cash to pay for taxi to wander around town and to pay for visits and the omnipresent tip requirement. Trust me on the one, it's extremely hard to visit Havana for a week spending less than $500. It doesn't seem so on the map, but Havana is extremely large when you have only a pair of feet to use. Don't count on public transportation; although dirt cheap (around 5 cents a ride), it's usually crowded, and locals aren't always friendly with non-Spanish speaking foreigners. Although I saw many busses, I never saw any bus stop sign!

I will definitely recommend this hotel to a friend when included in a low-price, all-included vacation.

  • Stayed February 2009, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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montreal
1 review
1 helpful vote 1 helpful vote
“havana and the beach”
3 of 5 stars Reviewed 25 November 2008
1
person found this review helpful

close to havana 3 free bus rides a day.the food is good for cuba.nice beach but a bit cold and windy cause of tropical storm paloma.not much animation,no disco.i would go back,easy going for singles,cubans and italians on the resort.nothing fancy but good city-beach combination

Stayed November 2008
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Berlin, Germany
Top Contributor
67 reviews 67 reviews
Reviews in 57 cities Reviews in 57 cities
74 helpful votes 74 helpful votes
“ramshackle but loved it”
4 of 5 stars Reviewed 12 April 2008
2
people found this review helpful

I went for a last minute offer to Cuba for New Year and somehow ended up at the Atlantico. When I arrived I was doubtful but the staff - including management, reception, maintenance, cleaner, gardener, etc. - were so friendly and the atmosphere at the hotel quite relaxed that I could only enjoy my stay. When the toilet started to cause problems I was offered another room but declined since I didn't want to give up the two balconies (at corner rooms only) and the fantastic view. So, they got everything fixed in less than an hour. Back then there were quite a large number of Italian tourists but the place wasn't crowded at all. It is only a short walk to the beach, which is wonderful but watch the currents!!! The breakfast buffet was okay. The room had functioning air condition, satellite TV, and, as mentioned above, two balconies. With a bit of Spanish I also managed to catch the local bus to Havana in the morning and returned in the evening. The only disappointment was the rather limited choice of restaurants nearby. All in all, although far from being perfect I really love the place - or maybe just because it isn't perfect.

  • Liked — friendly staff and relaxed atmosphere
  • Disliked — infrastructure is rather poor
  • Stayed January 2004, travelled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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