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Hotel Santa Isabel – reviews, photos

Calle Baratillo 9, entre Obispo y Narciso Lopez | Habana Vieja, Havana, Cuba
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82 reviews from our community

    Trip type
Traveller rating
    23
    25
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    12
Date Rating
Asheville, NC
Top Contributor
50 reviews 50 reviews
Reviews in 22 cities Reviews in 22 cities
26 helpful votes 26 helpful votes
“nicest place in old town of havana...but it is still a poor country with few amenities we take for granted”
4 of 5 stars Reviewed 29 January 2012
2
people found this review helpful

having stayed at Hotel telegrafo, an upscale place by Cuban standards, the S. Isabel is a better choice but pricier. Pres. Carter was here, as everyone knows, in 2002. Large rooms with balconies, poorly made mojotes with little rum in them,... located on the Plaza Armas which is very quiet- pedestrians only- and great harbor views from the rooftop bar. Staff is happy to see you- a nice change from the experience at the telegafo where they seem to resent you when you make any query...and they DO understand you.

location is the best feature here and the hotel, for Cuba, is wonderful...but not at all the type a frequent traveler would expect of tourist-hungry country.

Room Tip: overlook the plaza with your balcony is the best best; there are only 15-20 rooms total
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  • Stayed January 2012, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Fowey, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Perfect location”
5 of 5 stars Reviewed 24 January 2012
2
people found this review helpful

Our last night in Cuba was spent in the Junior suite before our flight home! Wow.... Beautiful hotel in perfect location. In the heart of the old town, easy to walk to restaurants, and stroll around the Market looking at all the books on display!
Great carnival atmosphere in the afternoon when we were there!
Highly recommend!

  • Stayed January 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Auckland, New Zealand
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“Beautiful Hotel in the heart of old Havana”
5 of 5 stars Reviewed 10 December 2011
3
people found this review helpful

The Hotel Santa Isabel was a beautiful hotel, situated in the heart of the old Havana. The staff were extremely friendly and welcoming, and our room was absolutely spotless. The location was excellent - walking distance to the key sights and restaurants. Highly recommend this hotel.

  • Stayed January 2011, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Spectacular location!”
4 of 5 stars Reviewed 7 November 2011
2
people found this review helpful

Couldn't be a better location. Right in the heart of old Havana, but still nice and quiet. The only noise was in the morning when the used booksellers rolled their carts across Plaza de Armes. The hotel is older, but very charming and clean. Wow, was our room pink. The balcony opens up across the square with an unbelieveable view, surpassed only by the view from the rooftop restaurant. Staff were pleasant and helpful. Breakfast was delicious and quite large... kept you going most of the day. Walking distance to everything... museums, restaurants, attractions, bars. Highly recommend organizing a tour of Havana from the in-house tour desk.

Room Tip: ask for a room overlooking the square!
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  • Stayed October 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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St. Thomas
Top Contributor
61 reviews 61 reviews
Reviews in 18 cities Reviews in 18 cities
22 helpful votes 22 helpful votes
“Zephyr Tastic”
4 of 5 stars Reviewed 18 September 2011

No problems.... Rooms were clean. The fridge was stocked with all kinds of drinks. Terrace over looking the Plaza de Arms was the best. I got great service from everyone working at the property. The Resturant on the roof was superb. Will be back.
Capt. Don

  • Stayed October 2010
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Hotel Santa Isabel

  • Santa Isabel Havana
  • Santa Isabel Hotel
Address: Calle Baratillo 9, entre Obispo y Narciso Lopez | Habana Vieja, Havana, Cuba
Price range (per night):* INR8,917 - 24,633

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