I have stayed at this hotel twice. Once on my own in 2004 and with my husband in 2009. I had an inside room on my first trip, i.e., no windows. It really didn't bother me as I spent very little time in the room and there was a window in the bathroom. I left the bathroom door open and it wasn't too dark then.

On my second trip I was a little wiser and wanted it to be better for my husband. I specifically asked for a room with a balcony. We got one on the side of the Theatre and it was just fine. Not too noisy and at least somewhere to step outside and smoke. The room was adequate and clean but of course like the rest of the hotel old-fashioned and in need of refurbishment.

Breakfast was always good and if you are not too fussy you can find something to stave off the hunger pangs.

Dinner and wine expensive but overall quality was good.

I just loved the atmosphere and history of this hotel when I first entered it. Don't expect 5 or even 4 star but just sit back, have a drink and enjoy the oldest hotel in Cuba. After all this is Cuba.

You cannot beat the sidewalk bar. Just sit there and watch the world go by with your favourite tipple.
And, I felt very safe as a lone female on my first trip.

Hotel was overall alright, the room was dismal, outdated and dark but as I spent most of the unconscious in the room it didn't matter a great deal. We had one working light in our room and the shower was a drizzle at best and not always hot. The breakfast spread was not always consistent on quality and took forever to restock. It is supposed to be 4 stars, I'd say 3 and that is at a push.

This is a splendid hotel building with some great architectural features dating from the 1870s. Location in the centre of Old Havana is excellent and right next door to the old theatre and other impressive buildings across the park.

Our room was very basic with old furniture some of which was falling to pieces. The air conditioning unit was very noisy and disturbed my sleep during most nights. A light switch in the bathroom was very loose and coming away from the wall - very dangerous. Breakfast was chaotic with me having to ask for a bowl for the cereals each morning - the staff never learned or improved - and then having to ask for a spoon became rather tiring, morning after morning (we were there for 5 nights). Some mornings there were no free tables to eat the breakfast at. Staff were slow to clear away the used plates and cutlery from previous guests. Flies were common and landed on your food quite often. We had one evening meal in the hotel which was very expensive at 45 CUC for two people. The food was ok though.

My overall impression was that the hotel rooms need some urgent modernisation and updating. I have given this hotel a '3' rating only because of its good location and architecture, otherwise I would have only given it a '2' rating.

My wife and I stayed at the Inglaterra between Jan.27 - Feb.3 and loved the hotel, the location and the staff. It is a landmark of Old Havana and i'll be suggesting this hotel to all who intend on a visit to Habana. Even upon our leaving for the East Beaches we returned four of the next seven days to visit and have drinks. Incredible staff and we hope life long friends were made there. On the top floor(4 to Piso), there's a bar/resturant with great, GREAT service, food, views and entertainment. Few seem to be aware of the 4 to Piso, but go even if your just roaming through Vieja. Best regards to Richard, David and Carlos. I'll be back soon and we'll take it where we left off. Cheers my amigos!