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Ray's Casa Particular – reviews, photos

Aguila No 309, piso 2, apartamento 2 | (entre Neptuno y Concordia), Havana, Cuba
Hotel amenities
Ray's Casa Particular
Ranked #197 of 282 Havana B&B and Inns
3.5 of 5 stars 10 Reviews
8 September 2009 -
amequa
1 April 2009 -
nickarte

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10 reviews from our community

    Trip type
Traveller rating
    6
    1
    1
    1
    1
Date Rating
Toronto
Contributor
11 reviews 11 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Not what it once was...”
2 of 5 stars Reviewed 8 September 2009
3
people found this review helpful

Last month I stayed at Casa Ray for the 10th visit. This casaparticular has declined over the past 2 1/2 years, because Rafael has moved out, and Ray is soon moving to Spain to live with his new husband. In the day time, the hosts take turns dropping in to the rental casa for a few hours per day, but they no longer offer guide services, advice, or breakfast. At night, both hosts sleep elsewhere, leaving no one on duty. This makes it less safe for guests. I shortened my stay because of security concerns. Specifically, someone slept in my room while I was out of Havana for 3 nights, and my possessions were disturbed. I can no longer recommend this place. Below is a photo of the hosts from an earlier visit.

  • Stayed August 2009, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mexico City
1 review
2 helpful votes 2 helpful votes
“A great place to stay”
5 of 5 stars Reviewed 1 April 2009
2
people found this review helpful

I LOVED this place! It is decorated in Grandma/retro-kitsch and Ray himself is a doll. It is also comfortable and the breakfast is good. I suggest calling ahead to confirm the reservation.

  • Stayed March 2009, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
london
1 review
“wonderful gay friendly casa”
5 of 5 stars Reviewed 5 February 2009

Ray's is a great place. I have stayed there twice. I also checked out the other gay friendly options while in Havana, and Ray's is the best option in town. In relation to what suvariboy from Toronto has to say in his review (based on having spent enough time at Ray's place to see exactly how he does things): you have to be aware of how things work in Cuba. Casa owners can't take payment in advance, it simply isn't possible to receive money electronically in Cuba. So there is a bit of a booking problem, for all parties. While I was at Ray's I saw him turn one person down on the basis that someone else was arriving, and then the other person never arrived. If Ray takes a firm booking, he will stick to it, (he did it with me) but he will want precise details, including the flight you are arriving on. My advice is if you absolutely only want to stay at his place, confirm and reconfirm, and reconfirm again a few days before travelling - especially in high season That's what I did! I think you'll find Ray will be much reassured by this! Sometimes you will find him saying that he may not be able to put you up at his place, but not to worry: he'll make sure you are fine. I've seen this happen, he does look after people well. It regularly happens at other popular casa particulars... its the Cuban system and you just have to bear with it, especially in high season. Clearly people passing through town for 1 or 2 nights get less priority than people coming for a week or more. And be nice! If you boss casa owners about as if they were truculent desk staff at Holiday Inn (as if lol) then you are likely to get fobbed off...

  • Liked — atmosphere, the host (Ray)'s knowledge and help navigating Havana
  • Disliked — second floor walk up, bit noisy at night
  • Stayed December 2008, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“It was great...almost!”
3 of 5 stars Reviewed 10 January 2009
3
people found this review helpful

I contacted Ray several times regarding our trip to Havana. We were coming from Varadero, needed a room for one or two nights, and were really looking forward to staying at his place. We'd read a couple of very good reviews, the area was good, and Ray seemed quite nice in the several e-mails that he sent to me. However, when I asked for a final confirmation including price...Ray didn't respond. I thought that perhpas he didn't have daily access to e-mail & hoped for the best. I'm glad that I took a list of other casa options with me.

I called Ray from Varadero, as requested, and was quite surprised when he: told me that he would not have a room for me and scolded me for not understanding that this was high season for him and he only rented out his rooms for a week or more! Had he told me this initially I would have made other arrangements.

As it turned out we did manage to find a place, quite close to Ray's actually, and had an amazing two days in Havana.

Stayed January 2009
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
1 review
“highly reccomended”
5 of 5 stars Reviewed 9 January 2009

My partner and I first stayed at Ray's place, just for 2 nights, at the end of a trip to Cuba in spring 2007 (where we travelled around Cuba staying at lots of different places). Based on that experience we decided to go back to stay at Ray's for 2 weeks over Xmas 2008. We've seen quite a few casa particulars in Cuba and in terms of facilities, standards, the quality of the house etc, Ray's is really as good as the best. It’s a beautiful apartment, beautifully furnished, very comfortable, great location etc, in our experience the place itself is as classy/clean/comfortable/good value here as you can get on the casa circuit. There are limitations - shared bathroom facilities, no roof terrace to sun yourself on, havana centro is very noisy, and sometimes the comings and goings of the busy house makes you feel like a character in a Mexican soap opera (the last two points are positive aspects of the casa, though after a while you might crave a night off at an international hotel like the cuba libre, just for a bit peace!). But the thing that really marks it apart from other places, for non Spanish speakers especially, is Ray. He is cool, interesting, smart, nice, speaks fluent english, looks after his guests, helps them navigate the havana landscape (the social scene, rather than the museums or other stuff you get from your guidebook). For non Spanish speakers having a host like him makes a FUNDAMENTAL difference to your stay. Another thing is that he attracts interesting guests from around the world, and we made at least 2 friends-for-life among the other guests passing through. Highly reccomended.

  • Liked — its style and sense of community
  • Disliked — lack of private bathroom facilities
  • Stayed December 2008, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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