We stayed at the Fairmont Southampton in early April, and although my review is late, I feel I need to comment on the service and location. The hotel staff were all very friendly, ready and willing to show what great customer service skills they have, I was never disappointed. This was not a place I would normally select, but it was nice to see the quality of service at the Fairmont. Yes the hotel is getting old and could use some cosmetic updates, but you can still see feel the richness, in the views, the property, but especially the service. We felt very accommodated, and never felt intimidated. The location of the hotel was perfect and we are so glad we stayed in Southampton, if you enjoy walking about, this is the place to do it. We walked to the lighthouse, and on average would walk for about 7 hrs per day, discovering Southampton, as well as taking the transit/ferry to Hamilton and discovering the island. Thank you for a wonderful stay on your beautiful island.
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