Bad has to be not just bad not just dangerous and smelly for us. We are cool with cockroachs. You get it.... So here goes. We get to Aruba after a 20 hour flight, find Aruba Harmony apartments and are met by a locked gate. No answer to the intercom. We go back to the car and give Charlie the proprietor a call . Charlie shows up and looks at us like I have 2 heads. We are told we have no reservation,that yes he has 2 rooms available but he has promised them to some people from Holland. They will be here in a few hours. We show him our confirmed reservation on Orbitz. We ask him to give Barbara, the owner, a call and work things out . Our Reservations are prepaid by the way, $1003. US dollars already on the visa statement. We give Charlie our cell and drive off toward town to look for a hotel or a lawn chair on the beach to crash for the night. My wife, bless her techy little heart, is on the phone with Julie from orbitz, giving me mapquest directions to the high rise district and looking for a bathroom all at the same time. The phone rings. It's Charlie. Yeah, he has found us a room. And not just any room! It is clean, has a lovely garden, a pool, three snarling dogs and a cute little kitty .... that comes scampering out of our room. It is about six miles from where we want to be, but it does have a rock hard bed (my favorite), the lovely aroma of cat and dog feces, and those constantly barking and snarling dogs. Charlie assures us that this room is quite comparable to Aruba Harmony Apts and that we are to stay here. I tell Charlie to go away and to myself, I hope I am done with you.In the morning the phone is ringing. Julie from Orbitz is telling us that we now have a room at Aruba Harmony Apts. We get packed up and pay the owner of the place {she insists that Charlie and Barbara will never pay her). We are on our way back to Aruba Harmony and on the phone with Charlie. He tells us that nether he nor the apartment will be available till 3:00. I would stop here except we saw the same thing happen to at least 2 more travelors. We witnessed Charle telling another couple the same story. A few nights later we saw (and photographed) a sign hung on that locked gate.The Expedia customers were to get a cab and head on over to the Cat poop apartments. I have to say, It appears that either they are incompetant, or purposefully over booking. The other apartments are $48 a night less. Maybe they are pocketing the difference.....

Did not get to stay there, doesn't really make a difference if the hotel cannot keep track or your reservation.
I would not recommend booking with them because you never know if you will show up and you won't have a room. Thankfully we checked 3 days before we left.
They did offer us a free night for the next calendar year- which is pointless when you are coming in three days and don't have anywhere to stay.

Great place. There are only a few apartments and a large outdoor space with great seating, palm trees, swimming pool, bbq, etc. Everything you need is there. The room (one room with sleeping area and kitchenette and bathroom) is very clean, looks nice and makes you feel welcome. This is a good place to stay for the price. You NEED a car though because of where the place is located. It is not far to drive to the next great beach and not far to downtown. I personally think the matresses and pillows are not very comfortable but I have that same problem in other hotels (4 star,etc) as well and travel with my own pillow. Not having hot water is a drawback if you like warm showers. Aruba is usally warm enough that you won't need it though. Again, nice place to stay and Raymond made as feel very welcome and was absolutely helpful with anything we needed.

This place is definitely a good deal for the money. It's not right at the beach but close to supermarkets and restaurants. Well secured and in a good neighborhood. The staff is very pleasant and helpful and they even organized tours for tenants at no charge. Overall a good experience.

-Alex