We (family of 5) stayed at this hotel in January. It is about 20 minutes form the airport which was a big plus. Upon arrival, you are welcomed and given a nice cool drink. We upgraded to the cove suites and also purchased the all inclusive food plan which is a good idea since it can get a little pricey at some of the restaurants. The cove suites are located a little distance away from the lobby, but this did not prove to be any problem as you can request a ride to and from the lobby via a golf cart. The suite was spectacular (Building #3), well designed and furnished exquisitely. We had to walk up a set of stairs to get to the 3 bedroom suite, but the hotel staff will carry the luggage up for you.
Two of the rooms had king sized beds with their own huge bathroom, and were mirror images of each other, while the third bedroom was off the kitchen area and had a double bed. The doors to the bathroom for the bigger rooms could be opened up fully so one could look out at the ocean while having a bath. There is also a pull out couch in the living area. The kitchen had a fridge which could be stocked by selecting items from a list if requested and this was done at no charge if you were on the all inclusive plan.
The view from the balcony is spectacular, you get to see a private pool that you (or others in the cove suite building) can use, as well as the ocean. There are small flat screen TV's in all the bedrooms and a large one in the living area. I did think the bedroom TV's were too small for the rooms, but you are not really there to watch TV anyway. There is a DVD player with a DVD selection in the lobby, but the two DVD's we did get (at no charge) did not work in the machine.
There are three public pools, one of them is for adults only. There are also three restaurants and the selection of food on the menu was changed every so often. The food is excellent, but if you are not on the all inclusive plan, the prices could quickly add up.
There was some construction going on as they are adding a huge spa area, but there was no construction noise that bothered us at all.
The games room was a little small and offered little choice, but my children did like the billiards and foosball tables. The beaches are slightly small, but not crowded at all. The sand is very nice and feels great between your toes. There are paddle boats that you can get as well as other beach stuff. Also, no one is allowed to save the beach or pool chairs so there were lots of places to sit and tan or read.
The attention from the staff is simply the best. Everyone remembered our names, were prompt in getting anything we wanted and were very helpful in suggesting where to go in Antigua. Alistair (the GM) and all the rest of the staff deserve the highest praise for their exceptional work. We really enjoyed our vacation and we shall definitely look forward to visiting this resort again.
Room Tip: request an upgrade to the cove suites if possible.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC