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Coconut Beach Club – reviews, photos

3.0 of 5
POB 1427 | Yepton Beach, St. John's, Antigua
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Coconut Beach Club
Ranked #10 of 28 hotels in St. John's
4.0 of 5 stars 368 Reviews
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368 reviews from our community

What travellers say about this hotel
  • Very good(15)
  • Evening meals(10)
  • Other guest(8)
  • Ground floor(8)
  • Cruise ship(7)
  • Junior suite(6)
  • Medicine man(5)
  • Staff were friendly(4)
  • St Johns(4)
  • Deep bay(4)
Traveller rating
    146
    142
    36
    27
    17
Only show reviews for Family (26) | Couples (258) | Business (0)
Date Rating
Northampton, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
“coconut beach club-brilliant reviews- why oh why?”
2 of 5 stars Reviewed 24 January 2012
7
people found this review helpful

We have just returned (14/1/12) from a 10 night stay at CBC and have had a great holiday - in no way due to the hotel-completely down to the guests, most of the staff and the day trips that we took.

We went to CBC after reading rave reviews on trip advisor - these now seem mostly unbelieveable and naive-perhaps first time visitors to the Caribbean but staggeringly by repeat guests also.

We expected a typical Caribbean style 3* hotel in need of refurbishment, with a lovely beach and excellant food. What we got was at best a 2.5* hotel with large acceptable rooms (although did not see need for kitchen area) with plenty of hangers and wardrobe space, little drawer space and absolutely appalling bathrooms with 1960 style cupboards and shelves (cheap as chips) plus old plastic towel rails, a sink which did not hold water, and a shower which was no more than a trickle. However, to be objective, the towels were generally good and fluffy.

The balcony was a good size, but as with everything else around the property, needed a fresh lick of paint. The air conditioning unit was so loud that it could easily have been mistaken for a washing machine and that is no exaggeration. The ceiling fan was good - very quiet.

The reception staff on the whole were excellent and any problems or requirement, dealt with very quickly - including checking in on line for us at the airport the night before we left the hotel.

The new pool, which we were not aware of as the Virgin 2011 brochure was showing the old pool (which we believe changed around August/September 2010) and stating that there were 2 restaurants - there is only 1- is an eyesore and looks like a large oblong fish tank (without fish) with no facility to sunbathe around it.

The grounds are smelly in parts due to close proximity of stagnant water ponds and very sparce of grass where the old pool had been removed and also between the hotel rooms and the beach. However the major problem that we anticipated - sandflies and mosquitos - were not a major problem to us - but other guests did suffer quite badly.

The beach undoubtedly has been excellent in the past, but due to high tides, there was never a day when you didn't have to look out for water attacking your sunbed. Staff do not clean the beach. On one occasion my wife picked up an empty bottle, beer can and a fast food tray - this we would have expected to have been removed at the start of the day and the sand raked.

The Wellness Centre is a run down shack on the beach and not very appealing. One of our friends was short changed by 25% for 1 treatment and then charged tax on top of the advertised price.

And now to the restaurant and bar area. The restaurant Manager (Clifton) was brilliant, very friendly and easy to talk to - as was Bernadette (Miss B) She was the more mature of the restaurant staff and by far the hardest worker. Generally the staff were good apart from a couple of them who were workshy (they know who they are).

The evening meal selection was excellant every evening (a la carte) - lunches were average at best and breakfasts were poor with very little choice, Limited hot food, limited fruit, hit and miss with cold meats, with croissants and cakes veering towards staleness every morning.
There was no show cooking and when omelettes, poached or fried eggs were requested, they were relunctantly provided.

The bar area, actually around the square bar, was popular with seats provided and always used by guests. However, the rest of the bar area had wooden tables attached to pillars and the problem was that all the chairs were taken from around the tables and moved to the immediate bar area or into the restaurant, leaving an appearance of a church hall when the chairs had been stacked away after a WI meeting. There was no ambiance whatsoever and a suggestion would be to add some cane chairs, sofas and low tables .

Don't believe that there is a barbeque night - that consists of only chicken barbequed indoors and put into the standard hot food containers. We did however, get barbeque sauce.

Evening entertainment was were sparce with steel drums 3 times in 10 nights.

And finally the Manager's Cocktail Party on a Thursday evening - the Manager never spoke to us in 10 days. Apparently she was at both cocktail evenings, but only circulated around the bar, appearing to be more of a guest than a Manager. The one time when she could have introduced herself, was when we had a problem with wasps in our bathroom. Whilst I was reporting this at reception, she was standing there waiting to talk to a member of staff, but did not get involved.

Overall this was a budget holiday to Antigua and allowances have to be made, but even taking this into account, standards were very poor and need to be improved.

Antigua is a lovely Island. Shirley Heights is well worth a visit as is Nelson's Dockyard. Barbuda is overrated, although the speed boat trip to the bird sanctuary was very interesting.

A day on the Jabberwokey private yacht was brilliant - 10 of us went from the hotel - and the 4x4 jeep safari was worth doing although expensive.

Watching the cruise ships coming in close to shore directly in front of our balcony was fasinating and St. Johns' was a mixture of the true Caribbean plus modern shops - well worth a visit.

Hope this review has helped guests wanting to visit CBC make up there own minds. My wife and I will definately visit Antigua again, but will definately not go back to CBC.

Room Tip: High floor to avoid sandflies although whatever the floor trees obscured the sea view. Book Junior...
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  • Stayed January 2012, travelled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sherborne, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
“It wouldn't take much to make it better”
3 of 5 stars Reviewed 22 January 2012
6
people found this review helpful

Reviews on TripAdvisor tell you as much, if not more, about the reviewer than the subject of the review. So of course this report is subjective. But in 2010 we had had a wonderful time at Coco's Hotel on Antigua, and had hoped that the Cocounut Beach Club would be as good. It wasn't.

The location in itself is fine, with a good private beach (which deserves more attention to litter etc than it receives). Swimming is for the stronger swimmer, as there is always a swell and an undertow, and sometimes the waves are extremely boisterous. But, despite CBC's proximity as the pelican flies to St John's, it offers little to the pedestrian beyond walks into the countryside (Fort Barrington is worth the puff). There are no long beach walks to attractive restaurants, cafes, villages or anything at all. So unless you take taxis or the shuttle bus (not cheap) you are effectively marooned.

We hadn't come to do a lot of exploring - we had done that two years before. So we enjoyed the opportunity simply to chill. And the Club is good for that. The staff are friendly and helpful - except for one waitress, who could sulk for the Caribbean. Minor problems were attended to quickly. Dinner was well presented,and there were always three choices of everything. Dinner never felt like the 'All Inclusive' it was, but rather more stylish. That was a tad spoiled on the weekly 'barbecue' night: a chef cooking bits and pieces at one end of a buffet doesn't make a barbecue. But no matter. We enjoyed dinner most nights.

Lunches were basically refuelling stops: self-service and not a huge amount of variety. But reasonable quality, and we always ate more than we intended. Breakfasts were the low point: very little variety (will sausages be off or on was the question of the day) and on mornings when the fruit had run out and the cold meat had disappeared, breakfast was very dull indeed. Bananas appeared once during the fortnight: a cause of much rejoicing.

But we were never hungry. The wine was perfectly reasonable, and there was plenty of it. Those who wanted an all-day bar were always happy, except sometimes first thing in the morning! Water bottles were filled on request. The only rip-offs were the laundry - terrible, with creases where none had ever existed, and no creases where there used to be - and the 'Wellness Cottage'. The latter gave my wife 45 minutes instead of the promised hour, charged more than the stated tariff, and added tax (perfectly reasonable in itself) without mentioning the fact on the leaflet. Avoid.

The real let-down was the buildings. Our 'Junior Suite' was large and reasonably decorated, but had a tired old kitchen area that was totally redundant. Why are there kitchens in an AI hotel, given that there are no shops, and the kitchen itself had not a single plate or utensil? Literally a waste of space. The bathroom was tired too. None of the balconies catch any sun - they all face the wrong way. The sun is on the back of the hotel all day. But of course you can't do anything about orientation. Incidentally, over the hedges and trees at the back of the hotel is a lagoon, from which emanated all sorts of seductive bird noises. We would love to have seen it. But it's a no-go area. It probably also explains the insect life about which many reviewers have complained. We have encountered worse. My problem is that I + DEET prove totally irresistible to most insects. But that's hardly CBC's fault.

Our biggest criticism is of the bar and pool area. Old hands (and Cocounut Beach does inspire considerable loyalty amongtst its older clientele) were distraught that the former pool had disappeared, to be replaced by an 'infinity pool' which was basically a large tank. Fine for lengths, but not much else. Some decking up to the pool would have made it more fun. It might have cheered up the bar area too. Though close to the pool, it has all the attraction of an empty Church Hall. The regulars draw up great chairs around the bar, forming a kind of stockade. The rest are left with some fixed tables and a variety of chairs - never enough - in a totally characterless area. I cannot think of a more depressing space in any of the Caribbean hotels at which we have stayed.

The sadness is that it wouldn't take much to make the Coconut Beach Club a much more enjoyable place. Some low tables and chairs scattered around the bar area would be my first low-cost investment. A good lick of paint almost everywhere would be my second. When funds permitted I would get rid of all the redundant kitchens in the suites and make them more interesting spaces. I would replace all the mosquito panels in the windows with ones that worked. As they say, it's not rocket science - it just needs a bit of imagination.

For all that, we went to chill and that's what we did. There's undeniably a charm about the place, which is perhaps why it seems to attract the older clients who don't want anything too sophisticated. If you close your eyes to the obvious faults it's possible to imagine yourself back in colonial days when it was easy to be pretentious on a budget. I'm sure I heard one old boy calling for 'tiffin' and shouting 'Quai-hai'. It was almost as good as a cabaret.

Room Tip: We emailed ahead and asked for our junior suite to be on the first floor - and it was. The ground fl...
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  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wales
Senior Contributor
28 reviews 28 reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
“Enjoyable Stay”
4 of 5 stars Reviewed 19 January 2012
2
people found this review helpful

We enjoyed our 10 day stay at The Coconut Beach Club. We had a pleasant large ground floor room with a sitting area outside, a few feet from the beach. The room was clean and the beach lovely.We enjoyed the food and felt there was a good choice especially as we don't eat meat (but eat fish). The staff were friendly and helpful.
The only downside was that taxi's into St John's were expensive and so were the trips. We went on a 'classic safari' and felt that it would have been better to hire a car for 2 days for the same price and take a guide book. Overall an enjoyable holiday

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shaftesbury, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“A little bit disappointing”
3 of 5 stars Reviewed 19 January 2012
3
people found this review helpful

We returned for the third time and reluctantly we considered that the hotel has slipped back. In particular when it neared being full up both the staff and food ( particularly breakfast and lunch) appeared stretched. We did visit the sister hotel and thought that Coconut Beach Club was the poor relation of the two. On the positive side the staff are very friendly , the location is suburb and it is an excellent place to chill out. Suggest a small investment by the owners with regard to more staff, better lunch menus and better seating furnature would return it to to when we visited three years ago and thought we had found paradise. They still have not brought the breakfast cook out front hence guests become confused on what they can order. When we arrived there was a ban on breakfast fried eggs and omlettes , thankfully the manger reversed that desision.

  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kent, UK
1 review
7 helpful votes 7 helpful votes
“Lovely Christmas Break”
4 of 5 stars Reviewed 11 January 2012
7
people found this review helpful

We arrived Christmas Eve, very nice location and extremely friendly staff. Clean beach at the resort and other clean beaches within a short walk. We would recommend the Coconut Beach Club for a 'chill out' break, with a good selection of food served in the restaurant. The rooms could do with being refurbished along with the bathroom, as it was tired but clean. We
enjoyed our break and meet up with like minded couples.

Room Tip: All rooms are facing the ocean - we stayed on the second floor which was quiet.
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  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Coconut Beach Club

  • Coconut Beach Hotel
  • Coconut Beach Resort
  • Coconut Beach Club Antigua
  • Coconut Beach Antigua
Address: POB 1427 | Yepton Beach, St. John's, Antigua
Price range (per night):* INR10,060 - 26,067

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