My husband and I have just come back from a 23-day trip to many destinations in Asia. Bali was our second stop, after the skyscrapers image of Singapore and before the hussle and bussle of Bangkok, and we spent 4 incredible, unforgettable days in this hotel. As we had chosen the all-inclusive package, we were a little bit concerned that we would be obliged to stay in the hotel and the sevices wouldn't be so good: well, that's really the best part of the memories. Everything was amazing, from the hotel staff (including very special and thoughtful people on the beach and swimming pool bar/restaurants) to broad and delicious food and beverages choices. It's simply impossible not getting relaxed in the beautiful clean water and sand beach. Our room was huge and romantic (beach view), it was a second honeymoon. Furthermore, the package offered water sports (the visit to the turtle island is a must see) and night activities, such as the Balinese dinner with local dance, we were never bored (like in some other resorts we had been before). We were so impressed with the facilities in the hotel that we only hung out to get around Bali one day (in a 12-hour tour to visit temples, waterfalls, volcano and villages), all arranged by the hotel staff of course. At the end of our period there, we had the real feeling of getting excellent value for money and we didn't want to leave the hotel, we wish we could live there forever!!!

Just came back from a 12 day trip - Feb 2/12. First time to Bali, and a little concerned after we had read some of the negative reviews on this hotel. So happy with our choice of hotel. As a travel agent, I would recommend this hotel to my friends/family's and clients. The value for your money is unbelievable! Yes, they serve the same food at the breakfast buffet, but there are enough choices that you could have a different breakfast for quite a number of days. We didn't get the all inclusive, so only had breakfast at the hotel, and sometimes ordered lunch. Food and drinks are expensive, but not overly so, doesn't matter where you stay, eating at a hotel is going to cost you. Rooms were clean, service excellent, we never had to wait for housekeeping. Front desk was always helpful. Cleaning staff were everywhere making sure that the hotel was in tip top shape. The information in the room is somewhat outdated, it states that you have to pay for ice, and use of games room, not true. No fees for these items. You are "allowed" 20 min of internet a day, but if you have your own wireless device, once you get signed on, you can go into the business center and use your own phone/pad/laptop.Yes everything in the hotel is in either US $$ or local currency - but isn't that everywhere? We just brought local currency and had no problems. Exchanging at the hotel the rate isn't as good, but when you realize the difference with the exchange, it's really not worth taking a chance and going somewhere outside the hotel, unless it's a bank. Lots of restaurants in the area, great food, good prices, wonderful people. I'd recommend Laguana, and of course our favorite Luna Bonita. Meals are very inexpensive. Location is good, very nice beach, we went in raining season, so the water/beach wasn't as prestine as I hoped it would be. One thing to keep in mind, lots of people, and traffic can get ugly, so be prepared and bring your patience. The Baliese people are wonderful, generous, calm people, so please keep this in mind, as there life style is much different than what North Americans/Europeans are used to. There is a free shuttle from the hotel to a shopping center, Bali Collections. If you want to take a cab, just make sure you ask first, very inexpensive. Overall great hotel and I will definately be recommending to my clients.

well what can i say, this hotel is off the scale, staff 11/10 food 11/10 pool (swim up bar) 11/10 this hotel is a must for any one looking for a perfect holiday beach within a hop from your room, all rooms clean and tidyed daily!!
staff always smiling and will do anything to help you, and the entertainment staff are amazing made the holiday for us,
over all its the bets hotel i have ever stayed in FACT!!

stayed there for 2 days in garden view room, they fullfil my request, thanks to the management. the atmosphere of the hotel is great especially the beach with clear water and sand.the people are great,welcome you warmly and as polite as they can.the breakfast is ok. the room has been renovated. one major discomfort is the mosquitos. my little boy got bitten everynight,with total of 6 bites when we check out. i know at this rainy days, mosquitos quite alot but hope the management will do something about this.