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Tobago Island Suites – reviews, photos

3.0 of 5
Corner of Auchenskeoch & Shirvan Road, Mount Irvine, Tobago
Hotel amenities
Tobago Island Suites
2.5 of 5 stars 31 Reviews
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31 reviews from our community

    Trip type
Traveller rating
    6
    8
    1
    4
    12
Date Rating
Brooklyn, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“DONT WASTE YOUR MONEY!!!”
1 of 5 stars Reviewed 27 August 2010
4
people found this review helpful

After I booked this trip, I read some of the reviews and was very skeptical to go but I had already booked it. I figured the people who wrote the bad reviews were probably exaggerating. I'm not the type to complain and I can sleep almost anywhere and be comfortable. However, the hotel was dirty, there was spider webs in all the corners, the bath tub had someone's hair on the walls, the walls had holes, the AC was loud, the pool was extra small and dirty!! There were no knives in the apartment!! They hand wrote their names on the towels. Customer service was horrible. You had to bring EVERYTHING, shampoo, lotion, dish washing liquid, paper towels, etc.! NOT WORTH THE MONEY!! WOULD NEVER RECOMMEND AND WOULD NEVER VISIT AGAIN!!!

  • Stayed August 2010, travelled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask TAZALEXIS about Tobago Island Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bergen, Norway
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
“Wouldn't recommend this hotel to anyone”
2 of 5 stars Reviewed 18 August 2010
2
people found this review helpful

The hotel didn't look much like the pretty pictures we saw when we ordered it. The pool is really small and dirty, the furniture (both in the rooms and in the lobby area) was filthy and the bedlinen was dirty. The AC in the livingroom didn't work. The bathroom window could not be closed, causing the room to be full of mosquitos at all hours. In addition to this, there were roosters in the back yard that started calling at each others at 0130 in the morning. We tried talking to the girl in the reception about all these things, but she just shook her head and told us nothing could be done.

We only stayed half the time we had booked, then we took in at another hotel. We knew we hadn't booked a fancy hotel, but seriously? Definitely not worth the money, you can get much better accomodation for the same price even in Tobago.

On the plus side, the food in the restaurant was okay, and when you get used to the route taxis you're not really far away from anything. There was also a casino on site, but we never tried it.

  • Stayed July 2010, travelled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask smile81 about Tobago Island Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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anywhere I wanna be
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
“It was a fair experience”
3 of 5 stars Reviewed 16 July 2010
1
person found this review helpful

My friends and I got there first to begin we were having a lovely trip but the pool was a green colour like the pool was dirty or something and when we inquired about the colour they said that it was the colour they painted the pool...we didnt go in for the whole 3 days we were there.
Then to top it off like they had two remote controls for the a/c units one for upstairs and the other for downstairs. How we realised that is because when my fiancee and I got back to our rooms the room was a little chilli so we decided to turn down the a/c but cldnt find the remote control anywhere.
When we went to tell the receptionist about it she then told us that she took it from our room. I find that was poor conduct.
However the restaurant on site was nice....great food

  • Stayed June 2009, travelled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Trinidadgirl about Tobago Island Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oakland, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
“No frills and no fun”
2 of 5 stars Reviewed 11 July 2010

This was my first trip to Tobago and I was excited to see the photos of this hotel and the wonderful description on its website. Unfortunately, the hotel looks nothing like the pictures and is even less inviting than the description. It is far from the main attractions that a 1st timer would want to see, and we had to struggle to figure what to do in the area. Luckily we had the help of a wonderful taxi driver to help us out. I will give a brief summary of my recent experience at this hotel.

Location: In Mount Irvine area of Tobago, near the Mount Irvine beach. Far from anything touristy and any of the major attractions of Tobago. Very quiet area, which was not necessarily a bad thing. I slept well once I got over the initial shock of the hotel.

Basic amenities: there are no wash cloths available. I have never been to a hotel with no wash cloths. I was told that they are simply not available and never have been. There was a broken light in our room. There is a kitchen area with a microwave, rangetop, and refrigerator.

Cleanliness: the furniture is dingy from the front office couches to the furniture in the room. The ceiling of the bathroom was peeling with mold and the bathtub/shower had mildew in it. I have stayed in modest hotels all over the world, but cleanliness has never been an issue and this hotel was not necessarily cheap when compared to other places in Tobago. The blankets were also less than clean. In the kitchen, an awful smell came from the microwave which made all of us nauseous.

Helpfulness: We changed from 2 rooms to a single room. We had been charged a portion of the cost prior to arriving. When we arrived, there had been no correction in the total cost of the room and it was a big struggle to get our refund back. As well, the front office closes at 6pm daily, so good luck if you need anything after 6pm.

On-site internet: The internet is available and runs at a reasonable speed.

On-site pool: The pool was filthy and we spent no time in it.

On-site restaurant: We have no idea what the hours are and what is served there as we wanted to distance oruselves as much as possible from the hotel. There are some restaurants & roadside food stands within walking distance, but everything closes pretty early in this part of Tobago.

Closest beach: Mount Irvine. Yes, it is within walking distance. But be careful not to get hit by a car while walking. Very few people at this beach and none of the boat tours, jet skis, souvenirs that you will find near Store Bay.

I would not recommend this hotel to anyone--even those of us who are used to just having a modest place to lay our head at night. This stay was the most unpleasant part of my trip. I would recommend staying at one of the bed & breakfast inns in Store Bay if this is your first time to Tobago, as it was mine.

  • Stayed July 2010, travelled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask OceanOfDolphins about Tobago Island Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trinidad
1 review
“Place could be better”
1 of 5 stars Reviewed 27 April 2010

I recently stayed at this hotel and found that the place was not terrible but could do with a few improvements. The room was ok but i had a very hard time balancing on the toilet as it rocked every time i sat on it. The guy who works in the kitchen/ staff guy at night was drunk most nights late and made me feel as though i was a bother to him. The day staff was really friendly and nice though.

Stayed April 2010, travelled as a couple
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Ask lisalang1 about Tobago Island Suites
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