they have NO connection between the mtdc resort and the booking offices so the resort never knows if you are coming. there is not even a telephone and one which exists does not work and is showpiece (PHOTO). the staff takes your mobile for use.the manager does not stay on the premises but is out for 3 to 4 days to nearby towns( 60 miles away). NO one listens to any body and the STAFF KEEPS FIGHTING among themselves for even simplest tasks as to who would give drinking water in the room. DIRT and FILTH is all around including the rooms(SEE PHOTO). they NEVER start the generator .it's a showpiece but they will provide KEROSENE LANTERN in a CLOSED ROOM (DOWNRIGHT DANGEROUS).NO electricity for 18 hours normally ,so paying air cooling charges is useless.. Fans , lights, AND THEIR switches are broken(See photo). Only one fan in the room making excessive noise if started and therefore you cant sleep. Excessive cobwebs and heavy black SEEPAGE stains all over the ceiling and in the toilets(See photo). Buckets and Mugs are heavily STAINED brownSee photo). Bedsheets are stained(SEE PHOTO). There was NO SEAT on the western commode(Photo).
restaurant is non functional and staff feeds you what they wish to eat. only one item is available whatever they buy and there is no choice. you get black tea if they dont have money to buy milk because the manager has not given them the funds, so you pay them ,then they get groceries and prepare food and give you.. staff has a huge list of excuses why nothing can be done; though they are quite shameless in asking tips for every little duty performed. Plates used for food are usually dirty and badly stained. One has to go to search for the cleaner to get the room cleaned daily. Whole staff is so clear in what is NOT his job that no work gets done. for example the indvl who gives bedsheets will not carry or can instruct anyone to take it to the room. the one who carries to the room will not make the bed but just deliver. the person to make the bed is someone else.same is case with all staff and thus affects all work . In short nothing gets done.The bureacracy ,the inefficiency and the filth is terrifying.
AND TO ADD INSULT TO INJURY THEY CHARGE LUXURY TAX AT THE TIME OF VACATION IN THE FINAL BILL BESIDES OTHER CHARGES..making you say oh! my god never again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC