We just returned from our annual trip to the Montecito...Although there was no snow, I have to ask...WHAT HAVE YOU DONE TO THIS PLACE?
I mean this in a good way! Even though we came up for snow, this is one of the best times we have had! I can't imagine how much you have invested in upgrades (furniture, decor, infrastructure, amenities...IT IS AMAZING!)
The best part is the staff THE NEW STAFF MEMBERS ARE FANTASTIC! AND YOU RETAINED THE BEST OF THE OLD GUARD AS WELL!
It all began when I called Sara before we left Fresno. I knew there was no snow, but I asked "we'll be able to ice skate right?"
Sara replied, "no, but the weather has been too warm, and we have been off the lake for two weeks now."
"so we're probably going to be bored out of our minds then right?"
"Oh no." Sara replied "We have archery, riflery, arts and crafts, paintball, guided hikes. Your going to be able to sample some of our summer program."
I though for sure there was going to be an added charge of $75.00 a day or something, but Sara assured me that it was included.
Besides the front desk staff (Greg is still as awesome as ever BTW. and Theresa (I think) is a great addition)...One of the most impressive things I witnessed is how busy everyone was all the time...Cleaning, preparing, re-wiring, sweeping, raking, AND ALWAYS WITH A SMILE ON THEIR FACES!!
I NEVER HEARD ANYONE SAY NO...
It was fantastic...I heard some talk of the master plan for the resort, (because it truly is a resort), and I am so excited...
We are going to scrape our pennies and try and return in a month when the snow arrives...Thank you so much for a great weekend!
Room Tip: Call for availability of my personal favorite rooms 101 and 102...they have views of the Great Weste...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC