we just returned yesterday from our week long ski/snowboard trip to alta crystal resort. our room was spotless, the bed comfortable, and nearly everything worked just fine. the staff was great and we enjoyed the extra activities, including everyone's atrocious singing at karaoke. probably due to the complementary wine.

last week was the record snows and rains in the area and route 410 down the mountain was closed and the electricity was out for the better part of the week. fortunately, the resort has ample generator capacity and even kept the hot tub and pool toasty during the outage.

the drive up to the crystal ski resort was not a problem every day, though parking at the mountain could be a pain if you didn't arrive early enough. the mountain had some really excellent terrain, but we were a little disappointed that it was not really a vacation destination and only had 3 restaurants to choose from.

i only have a couple of minor negatives. first, many of the electrical outlets in our condo were so worn that some of them would not hold a plug at all and others had to be carefully balanced to maintain connection. second, the wifi appeared to have a limit on the number of connected devices, causing wifi devices to randomly not connect in the afternoon when all the patrons with smartphones were around. this made it difficult to check mountain conditions, weather, etc online. i'll be sure to send an email to the resort with these same comments.

all in all, it was a very nice stay and we enjoyed it immensely.

We were on a vacation after the christmas holiday we chose Alta Crystal Resort. We pulled up and it looked very nice, you could see steam rising off the heated pool and hot tub. We walked in to the lobby to check in and when we told them we had an extra car the manager freaked out and was very rude to us, telling us we had to pay $40 a night for the extra car. Then later when we asked for another key to our room he refused to make us one. Other than that very rude man the hotel is great and the woman who I believe owns the hotel is the nicest woman you will ever meet, you can really tell she loves her job. They offered lots of activites for kids and provided beer and wine for adults. If it were not for that man Alta Crystal would have gotten the best ratings possible.

The staff here are good folks and it pains me to leave this feedback but this pricey place leaves much to be desired. The setting is wonderful, near crystal mountain and the national park.

We checked into a room filled with smoke. The front desk says this on rare occasion happens due to weather inversion but can be handled but making a fire. We made our fires and it helped sometimes and other times not. Upon checkout the people next door said they had the very same problem.

The hot tubs were not hot. We like a hot tub but lukewarm does do it. They said they would fix it. They didn't.

The rooms themselves were nice but just not kept up. The remote on the dvd player didn't work, there was a broken chair in the kitchen, the toilet kept running.

I don't usually pay $300 a night so when I do I expect the place to be in better shape.

Just a short drive from Mt Crystal resort/chair lift, we stayed here with friends this past August. What a nice little respite!! Comfortable rooms, and a beautiful location for hikes, etc... the Proprietors were very nice, and had a 'BBQ' dinner that was 'to die for'. At a cost that was "complimentary" ie: you put your donation in a 'tin can' for what you thought the meal was worth. In a word...."Priceless"