The staff here are good folks and it pains me to leave this feedback but this pricey place leaves much to be desired. The setting is wonderful, near crystal mountain and the national park.

We checked into a room filled with smoke. The front desk says this on rare occasion happens due to weather inversion but can be handled but making a fire. We made our fires and it helped sometimes and other times not. Upon checkout the people next door said they had the very same problem.

The hot tubs were not hot. We like a hot tub but lukewarm does do it. They said they would fix it. They didn't.

The rooms themselves were nice but just not kept up. The remote on the dvd player didn't work, there was a broken chair in the kitchen, the toilet kept running.

I don't usually pay $300 a night so when I do I expect the place to be in better shape.

Just a short drive from Mt Crystal resort/chair lift, we stayed here with friends this past August. What a nice little respite!! Comfortable rooms, and a beautiful location for hikes, etc... the Proprietors were very nice, and had a 'BBQ' dinner that was 'to die for'. At a cost that was "complimentary" ie: you put your donation in a 'tin can' for what you thought the meal was worth. In a word...."Priceless"

My girlfriend and I just returned from a weekend in the Honeymoon Cabin at Alta Crystal Resort. To wrap the experience up in a word it would be PHENOMENAL. We were immediately more comfortable than we could have hoped to expect the instant we walked in. The quality of the facility was first rate. We were keen on being able to make each other meals the entire weekend .. the fully equipped kitchen did not disappoint. Standing in front of the fire looking out the picture windows over the creek has been a highlight of our year to date...incredibly beautiful and romantic. The second story bedroom with balcony and ridiculously comfortable bed was again even better than we could have hoped for. I could go on and on about the cabin but in reality you simply MUST experience it for yourself.

The staff was gracious, welcoming, accommodating, and more than pleasant to interact with. I have traveled many places, stayed in all types of hotels/resorts/B&Bs and can honestly say there hasn't been a staff that has impressed me more and been more pleasant to deal with.

The pool/hot tub facility is first rate and a must use while you're staying here. Access to Crystal couldn't be better. Pull out of the resort and 15 minutes later you're buying your lift ticket.

I could gush on for paragraphs about our stay .. but in reality you simply MUST experience Alta Crystal Resort for yourself. You won't be disappointed -- I know we won't be when we return!

The one thing that I expect a hotel to have is a good mattress and functioning plumbing. The hotel website claims that the rooms have been recently remodeled. Yes, the fixtures, drapes and carpet look new, but the new foam pillowtop could not disguise the thin,cheap, saggy and ancient mattress underneath. The toilet flushed one in every 10 times that you tried. As long as you don't care about a comfortable sleep, or you enjoy rolling towards the sunken hollow at the center of the mattress, then this place is fine.