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Many Glacier Hotel – reviews, photos

Highway 8, Swiftcurrent Lake, Glacier National Park, MT 59434
Hotel amenities
Many Glacier Hotel
4.0 of 5 stars 266 Reviews
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266 reviews from our community

What travellers say about this hotel
  • Dining room(15)
  • Swiftcurrent Lake(11)
  • Breakfast buffet(6)
  • Gift shop(5)
  • Twin beds(5)
  • Very basic(4)
  • Sun road(4)
  • Friendly and helpful(4)
  • Great view(4)
  • Would not have(3)
Traveller rating
    67
    92
    54
    33
    20
Only show reviews for Family (46) | Couples (116) | Business (2)
Date Rating
Boulder, Colorado
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
22 helpful votes 22 helpful votes
“Charming hotel for the true hiker in you.”
5 of 5 stars Reviewed 18 January 2012
20
people found this review helpful

First off, I'd like to point out that most of the complaints on here are from people who have no idea what they're getting themselves into when they come to Glacier National Park. Personally, I came to this hotel to be in the most remote location and to HIKE. I didn't come here expecting a five star luxury hotel with five star dining. I feel like your not supposed to be couped up in your room staring out the window. This hotel is an absolute treat for the true outdoorsy type. So many trailheads right out of the parking lot its fantastic! The view alone is quite wonderful and even though the hotel was being refurbished I thought the customer service was outstanding. Everyone was very helpful and knowledgable about the park and which hikes were the best. So if you are looking for a starbucks cafe, gigantic rooms with television and internet, hot tubs and over development of land this is DEFINITELY not the hotel for you. BUT! if you appreciate nature for what it is, have motives other than trying to find something wrong with this hotel, and want the most fabulous view in the park... Many Glacier is the place for you. I cannot wait to go back.

Room Tip: a room with a view is nice if your going to lock yourself in the room I'd say go for the cheapes...
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  • Stayed August 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 4 more reviews by Shelby B for Glacier National Park
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glacier Park Inc Management, Manager at Many Glacier Hotel, responded to this review
7 May 2012
Wow! Thank you very much for putting things into perspective. Also, thanks for taking your time to leave us the great review and rating. We look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Camp Hill, Pennsylvania
Senior Contributor
30 reviews 30 reviews
Reviews in 16 cities Reviews in 16 cities
27 helpful votes 27 helpful votes
“It is all about the view, but a lot of steps”
3 of 5 stars Reviewed 7 January 2012
5
people found this review helpful

The Lodge is typical of many of the National Parks we stayed in. The Lodge is located on the shores of the beautiful Many Glacier Lake. Sunsets are unbelievable on the back patio. The lobby is grand. The rooms are ordinary. Our room was large, but had no easy chair for reading. There was no where to read and the lighting was very poor. The bathrooms were large, but had no shelves or hooks to place belongings. Be advised the hotel is undergoing renovations. When we stayed in the fall of 2011, the main dining room was under construction. Therefore the historic dining room was unavailable. The main problem is the elevator was not working. Fortunately they had staff, who have to carry our bags up 3 flights of stairs. The parking lot is on a hill side above the hotel. You have to wall up over 50 steps to get to your car. It was quite a climb and we saw people many pausing to get their breath. The room was clean and an adequate supply of towels were available. The hotel is pricey, but it is all about location and the view.

Room Tip: Check to make sure the elevator is working
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  • Stayed September 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glacier Park Inc Management, Manager at Many Glacier Hotel, responded to this review
7 May 2012
Thanks for interacting with us on TripAdvisor. I’m very sorry that your stay with us was not as accommodating as you expected. Please keep in mind that the historic lodges in and around Glacier were built at the beginning of the last century by the Great Northern Railroad and were completely modern for the times. A stay in them today, is “turning back the clock” to a different era. I would like to point out that the rooms are kept very clean and in order by our staff. They are simple now, but at the time that they were built, they were not considered to be so. We do our best to present the feel of our facilities on our website and brochures, with lots of pictures and accurate descriptions. Please know that your comment has been passed on to our company president.
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Park City, Utah
2 reviews
Reviews in 2 cities Reviews in 2 cities
15 helpful votes 15 helpful votes
“Previous employee was right...”
1 of 5 stars Reviewed 15 December 2011
15
people found this review helpful

My friend hit it right on the head before I even went there. She was employed by GPI for one summer at Many Glacier Hotel. She told me that the food was terrible every season because they don't have to worry about repeat business. Therefore they can serve inadequate food at an exorbitant price. She also told me that the rooms are small and loud and not always that clean. She still said we should stay there for one night, just for the views and the location.

She was correct on all accounts. I wish we would have taken her advice and not tried the food in the dining room. It was overpriced and almost inedible. We mentioned it to the manager and they replaced our entrees with other items she recommended... and they were still terrible. We didn't want to complain again, so we paid over 50 dollars for two entrees(technically sampled four entrees). Remember, that is not appetizers, drinks and desserts. It was just entrees, which neither my wife nor myself enjoyed.

I think that there is something to be said for a company(GPI) that knowingly serves low standard food at ridiculous prices because they know they can get away with it. Doesn't the National Park Service care about the overall experience for their guests? It's not like tourists have many options for food while you are 14 miles into a national park.

My recommendation to anyone considering a trip to Glacier National Park is to avoid all restaurants inside the park itself and bring a cooler packed with food to cook yourself. Don't let this company get away with highway robbery. Employees of establishments usually know how an operation is run, and my friend knew exactly what I would think of this place before I even got there.

  • Stayed July 2011, travelled with friends
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glacier Park Inc Management, Manager at Many Glacier Hotel, responded to this review
7 May 2012
During the summer season, GPI hires around 1,300 employees to staff our 9 hotels, lodges, cabins and motor inns, in and around Glacier/Waterton International Peace Park. As you can imagine, that is not a small task. Some have a natural tendency towards friendliness, some can be trained, and some. . . We do our best to establish, manage, lead, and shape the correct mindset into each one of our seasonal employees, but there are always some who are just not part of our team for the right reasons. Pay is average for national park seasonal work, housing is not extravagant, but the off-hours and location are a large part of what makes this experience so wonderful. The conditions that you describe in your review are very unfortunate, but we will admit, may have been accurate. We do our best to schedule and train, but at times, service can be vastly different from one day to the next, depending on who is working that particular day. Your conditions are not a reflection of what we strive for as a company. Glacier Park, Inc., is not the National Park Service, but is a private concessioner. The National Park Service does, however, set the prices for every service and product we sell in the Park. Even though we have a large number of our guests only once, we realize that they are here to experience what many consider the vacation of a lifetime, and do our best to treat them accordingly. As you found out, we do not always succeed, and do appreciate your taking the time to interact with us here on TripAdvisor.
(Okay, I took quite a bit of time, and put a lot of thought into replying to your comment. Now I want to be candid.) I think that I can see what you are saying, and I do hope that my reply helps you see the bigger picture. I personally have an ethical standard above that which you described above, and I feel like GPI and its parent company, VIAD match or exceed my own. I believe that you are alluding to a lack of integrity in GPI, and I can assure you that is not the case. I hope that you will consider giving us one more try the next time you visit Glacier. Because of the Historic nature of our facilities, it is difficult to impress guests who are expecting a 5 star facility with a 100 year old building, even though they were not considered 5 star at the time they were built. Our service should always be 5 star however.
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La Habra, California
Senior Contributor
24 reviews 24 reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
“Stayed only 1 night due to electricity problems”
5 of 5 stars Reviewed 19 September 2011
5
people found this review helpful

We stayed the first night that the park & hotel opened for the season! We had booked for 2 nights to get the full enjoyment of the park but around 10am our second morning, thw power went dead. The power never came back up so we had to find another place to stay. Unfortunetly the hotel phone lines were also dead. So they couldn't help rebook us in different hotels. We ended up going to Glacier Park Lodge for our second night.

So before that all happened. Dinner service was terrible the night before. It took the waitress 30 minutes to take our order. But at lest the salad was good and fresh. Huckleberry vinegrette dressing was excellent. The waitress was so slow again, that our meals were cold. And we became really tired. I wish I'd remembered her name to write here, because she was that aweful.

The rooms were quaint and we got a balcony-lake view. Lovely! Breakfast was nice. Oh the bellboy whom helped up was from Africa, I think and he was very helpful. So much so than the other bellboys who just kept on chit-chatting.

  • Stayed July 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glacier Park Inc Management, Manager at Many Glacier Hotel, responded to this review
7 May 2012
Thank you for taking your time to leave us this review. I would like to point out that our management takes this type of comment very seriously. I will share this with the rest of our team for review. Your dining experience was not typical of our restaurant. Thank you very much for the great rating. We hope to see you again, this time with the power fully functional.
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Durham, NC
Senior Contributor
41 reviews 41 reviews
Reviews in 25 cities Reviews in 25 cities
19 helpful votes 19 helpful votes
“What a view”
5 of 5 stars Reviewed 19 September 2011
7
people found this review helpful

We loved our stay at Many Glacier Hotel and can not wait to go back to see the remodeled rooms. The rooms had everything you need...you should not be in your room while you are in Glacier National Park. We loved sitting on the deck looking out at the mountains. The hotel staff was very helpful and went out of their way to help.

I cant wait to go back!

Room Tip: Just remember that they do not have an elevator so if you can not climb steps very well you need to...
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  • Stayed September 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Todd Cavanagh, Sales Manager at Many Glacier Hotel, responded to this review
7 October 2011
Thank you for this positive review and your comments regarding our staff. We cherish our guests and strive to make them feel like home away from home. We certainly hope to welcome you back when and if you decide to return to the crown of the continent!

Best regards,
Todd
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Additional Information about Many Glacier Hotel

  • Many Glacier National Park
  • Glacier Hotel
  • Hotel Many Glacier
Address: Highway 8, Swiftcurrent Lake, Glacier National Park, MT 59434
Price range (per night):* INR6,217 - 10,642

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