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Furnace Creek Inn and Ranch Resort – reviews, photos

4.5 of 5
Highway 190, PO Box 187, Death Valley National Park, CA 92328
Hotel amenities
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1,217 reviews from our community

What travellers say about this hotel
  • Golf course(41)
  • General store(26)
  • Very good(25)
  • Swimming pool(13)
  • Air conditioning(12)
  • Queen beds(10)
  • Zabriskie point(10)
  • Gift shop(8)
  • Steak house(6)
  • Rooms are clean(5)
Traveller rating
    302
    537
    283
    70
    25
Only show reviews for Family (267) | Couples (648) | Business (4)
Date Rating
Loveland, Colorado
Senior Contributor
29 reviews 29 reviews
Reviews in 15 cities Reviews in 15 cities
22 helpful votes 22 helpful votes
“Yet Another Xanterra Moment.”
3 of 5 stars Reviewed 11 February 2012
2
people found this review helpful

In light of our experience with other properties operated under the Xanterra Corporation's concession from the National Parks Service, we had come to expect to overpay for a mediocre accomodation (in this case, a very loud one) and for mediocre food, and we were not disappointed on either score! We did notice, however, that Furnace Creek Ranch offered "wireless internet." When my wife tried to get on we were informed that we had to pay a fee. When she called the front desk she was told that "of course" she would have to pay. Apparently, $200 a night is not enough to cover the cost of providing wireless internet to guests. I suppose it is our fault--we have obviously developed a sense of entitlement as a result of staying at elite places like Super 8.

  • Stayed February 2012, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask plainsrefugee about Furnace Creek Inn and Ranch Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Xanterra, General Manager at Furnace Creek Inn and Ranch Resort, responded to this review
22 February 2012
Thank you for taking the time to post your concerns on TripAdvisor. We monitor all comments on this web site whether they are positive or alternatively voice concerns with our facility or service.

This resort property is isolated and spans over hundreds of acres which is somewhat different than the layout of a Super 8 which may offer complimentary internet service. As a result, the costs associated with building the internet infrastructure at this property are considerable. In response to your concerns and those voiced by others we will include the cost of providing internet within our resort fee commencing on March 1 of this year.

On occasion we experience challenges with noise from our guests. When noise is a concern and we are notified we respond immediately. In most cases we are able to achieve a quiet environment immediately upon notification.

Unfortunately, explanations cannot usually repair a less-than-favorable experience. If you plan another trip to the area, I hope that you will contact me. I would be happy to ensure that your next Furnace Creek experience is a memorable one.

Rich Jones
General Manager
Furnace Creek Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sutton Coldfield
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
“Location, location, location!”
4 of 5 stars Reviewed 11 February 2012
1
person found this review helpful

Stayed here for 1 night, family of 4 in one room - block 900 at the back of the resort next to equine facilities. Very comfortable room, clean & well-furnished. Lovely balcony with authentic style rocking chairs. As blocks face each other with small lawned area in between (Pontins chalet style), it had the potential to be noisy in good weather but wasn't a problem on our trip. Lovely shop on site for souvenirs but food was ridiculously expensive - $2 for an individual pot of yoghurt, $5 for a loaf of bread - we ate very carefully & would recommend stocking up on food before entering the park! We didn't eat in restaurants, as we thought they were very over-priced (big premium on location). Very good museum onsite - about a 30 minute visit does it but great to see the memorabilia of the area. Best thing about this resort is it's location - Death Valley scenery is sensational :) We loved Zebreiske's point, Artist drive & the Golden Canyon hike, all very close by & definately one of the highlights of our 1500 mile road trip!

  • Stayed December 2011, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Zymotic about Furnace Creek Inn and Ranch Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego, California
Senior Contributor
24 reviews 24 reviews
Reviews in 17 cities Reviews in 17 cities
18 helpful votes 18 helpful votes
“Upgraded after no hot water in cabin!”
4 of 5 stars Reviewed 10 February 2012
1
person found this review helpful

We spent 3 nights at the Furance Creek Ranch with 2 other couples on a long planned getaway. The cabins were small and cozy but ours had a malfunction with the water heater. The maintenance man examined the heater and then moved our party of 3 to upgraded rooms overlooking the golf course. After we saw these rooms we would suggest that it is worth it to not book the cabins but be in the larger Furanance Creek facilities. The units were way more comfortable, larger, for 3 nights and away from the road where it was quiet We observed coyotes roaming the golf course. We did day hikes and the trip was very pleasant in January.

Room Tip: Choose a room by the mineral pool or around the golf course. Avoid the cabins if staying several ni...
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  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Laurie48 about Furnace Creek Inn and Ranch Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ilminster, United Kingdom
Senior Contributor
44 reviews 44 reviews
Reviews in 33 cities Reviews in 33 cities
27 helpful votes 27 helpful votes
“Welcoming sight after long drive”
5 of 5 stars Reviewed 9 February 2012

Only stayed the one night but the room was lovely, we had a lovely balcony but sadly it was too hot to sit on it! Food was a little expensive but then it is very remote - but my steak was very good.

  • Stayed September 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Susan S about Furnace Creek Inn and Ranch Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonoma
1 review
2 helpful votes 2 helpful votes
“Hoping it was better”
3 of 5 stars Reviewed 5 February 2012
2
people found this review helpful

I think the location is excellent-I spent my two mornings picking up Plastic Bags from Walmart that had blown into the desert-The food at the Fancy Restaurant was not done well- I know that they get there food from Sysco and you can get a decent meal that way-Please put some energy back into the food and Make it simple great food -Not Flavored Butter and overdone Salmon-I really want to come back and enjoy a reasonable meal-I did not get what I paid for...

Room Tip: Send your food back if it is not up to Par!
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  • Stayed February 2012, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Gary E about Furnace Creek Inn and Ranch Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Xanterra, General Manager at Furnace Creek Inn and Ranch Resort, responded to this review
8 February 2012
Dear Gary E,

Thank you for sharing your feedback on your experience at Furnace Creek Inn and Ranch Resort. We often adjust our restaurant offerings as new food options become available; however, we occasionally miss expectations. Your feedback is critical in assisting us with finding the best mix of food quality and price at our restaurants. Please accept our sincere apologies that your meal was less than satisfying.

Xanterra Parks & Resorts, the operator of Furnace Creek Inn and Ranch Resort and other in-park amenities, closely monitors all guest feedback and looks for ways to improve and increase guest satisfaction. Your comments have been forward to the appropriate departments in order to ensure this issue gets resolved quickly.

We hope this demonstrate that we do care about your feedback and ultimately your satisfaction at all of our National Park amenities. Please consider revisiting Furnace Creek Inn and Ranch Resort in the near future so I can personally ensure that we exceed your expectations.

Rich Jones
General Manager
Furnace Creek Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Furnace Creek Inn and Ranch Resort

  • Furnace Creek Resort
  • Furnace Creek
  • Furnace Creek Inn
  • Furnace Creek Hotel
  • Furnace Creek Ranch
  • Furnace Creek Inn Death Valley
Address: Highway 190, PO Box 187, Death Valley National Park, CA 92328
Price range (per night):* INR13,442 - 20,444

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