Three night break to visit Chester. On arrival we we were asked for accommodation payment and each evening all food etc had to be paid for.Room was clean and welcoming I fiddled with the controls on the radiator to get a little heat. As it was Sunday we went down stairs and ordered the Sunday lunch it was luke warm swimming in gravy. That was the low point as the food off the menu was cooked to order and was of an acceptable standard. The general temperature in the dining area was not very warm although on the second evening a nice fire was lit. The bedroom never got up to temperature and on one night I had a shower just to get warm. The shower itself was really good, lots of hot water and plenty of good quality towels. Breakfast is not served during the week but over the road a small cafe serves excellent coffee and they will cook any combination of quality breakfast items.

Stayed for just one night whilst visiting Chester. The room was modern & clean, quite small but ok for one night and a bargain at £39.95! Location was great for Chester, about 15 mins away.
Only negative being the rooms are over the pub so some noise until closing time. We also had noisey people in the room next door! We were in room 4 which overlooked the front of the pub.
Overall great value for money & friendly staff.

On arrival, heating was was off in bedroom, was told it would be turned on (although May, it was quite bitter), never was turned on but fortunately found a heater in the wardrobe (the door fell off the wardrobe on being opened!!). The main light in the bedroom needed (I guess) a new bulb, was told this would be done - it never was). The shower was mouldy in the the corners (but it was a good shower), also nowhere to put soap etc when showering. Overall the room was however comfortable. Tea/coffee making facilities less than generous.
At breakfast, the toast with the full English was only toasted on one side!! The unusual Continental breakfast had cheese and biscuits, a piece of ham and a croissant, no jam until requested and no toast. At the next table their jam when it was requested included a small packet which was already half used, their tea for two was not sufficient to fill two cups! Fruit juices arrive half filled with ice (cheaper than juice?) Overall the staff were very friendly but in need of some training - delivery is all!! Would I recommend this place to a friend, just about!!

My son & partner stayed for one night . Confusion which room that had been allocated .The heating went off during a very cold night . Duvet inadequate . No staff available to contact. Although relatively new the ensuite shower already looks 'tired' and heated towel rail was leaking. A number of lamps in the corridors need replacing.