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Hotel Cas Ferrer Nou Hotelet – reviews, photos

4.0 of 5
Carrer Pou Nou 1, 07400 Alcudia, Majorca, Spain
Hotel amenities
Hotel Cas Ferrer Nou Hotelet
Ranked #1 of 10 hotels in Alcudia
4.5 of 5 stars 39 Reviews
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39 reviews from our community

    Trip type
Traveller rating
    30
    7
    1
    1
    0
Date Rating
vienna
1 review
“no, this is not a desing hotel!”
2 of 5 stars Reviewed 28 July 2009

i stayed in this hotel, cause it sounded so perfect.but it is not.it tries so hard to be a desing hotel but in the end the room was extra loud, small and what you see from the first sight is not there on the secound.the bathroom was dirty and the towels were used!!!
the staff:: the owner is a nice guy, but maria is just acting nice.i orderd a secound drink for breakfast and she said some bad words about me in spanish...haha...but i speak spanish so: no she is just mean.
i would not go there the prices for the room incl vat are to much!!

  • Stayed July 2009, travelled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask juliepatrik about Hotel Cas Ferrer Nou Hotelet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cas Ferrer Nou Hotelet, Gerente at Hotel Cas Ferrer Nou Hotelet, responded to this review
9 December 2010
Good afternoon.

First of all, we feel so sad that your hotel stay was not as satisfying as expected. It hurts us.

As we did earlier by mail, we would like to invite you again to spend another night in our place, so as you can get a real and positive image of our hotel.
We received very good feed back from most of the customers who have visited our hotel. Even that we still try to improve it every day with the positive comments and learn from our mistakes.
We believe that your experience in the hotel must be a misunderstanding or a timely matter and that's why we would be very happy if you could enjoy this room that I propose.

Also I would like to clarify some points that you wrote and they are not exactly:
1/ One of the points in our hotel is the peace and quiet, so we have placed special emphasis on the soundproofing of the rooms. Specifically in the room where you were is a sandstone rock walls of 60 cm., double glazing "climalit" glass and a soundproof door of 10 cm. I remember one client who was in this room and she once remarked that "it bothered her so quiet." In addition to the soundproofing of the rooms, the location of the hotel is very peaceful.

2/ The towels are usually changed every two days and if the client requests it, or leave them in the bath, are changed daily. The towels we use today are from August 2010. Every two years at the latest, we renew all linen and towels.

3/ As you know, at breakfast time we use to serve breakfast all coffees, juices, drinks that customers request. The same happens with breakfast food that is replenished until closing time. We consider breakfast as an important moment, as a nutritional and social fact. Therefore we take the time to offer a wide and varied assortment of the best Majorcan products (many of them home-made by my mother and other just bought at the bakery of the village) and also Spanish dishes (fruits, juices, pastries, breads, olive oil, sausages, ...). We also use the social moment of the breakfast to give daily recommendations and suggesting excursions, beaches, restaurants, ....

4/ The starting point of our project it is certainly the hotel staff. Those who work in the hotel we love our work and enjoy it. We like to see how our customers enjoy the stay, we love to serve and share with them our secrets of the island, we are glad to see them that could enjoy the best of the holidays and that many of them come back year by year to the hotel, not as clients but as friends.
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Jersey, British Isles
Contributor
14 reviews 14 reviews
Reviews in 11 cities Reviews in 11 cities
21 helpful votes 21 helpful votes
“A lovely hotel...”
5 of 5 stars Reviewed 25 May 2009
2
people found this review helpful

We stayed at the Cas Ferrer for 7 nights (16-23 May). We had the Pollentia room (first floor) which had plenty of space for us - very well designed and with modern, contemporary good quality fittings. We had a great welcome from Maria, who also explained the TV / DVD / home cinema equipment (although we only used the TV briefly during our stay).

There is a first floor open air terrace with sun loungers and tables / chairs which we used to chill out on, and the overall design of the hotel public areas was great, with a really nice feel to it.

The breakfasts were excellent with a wide variety of local Mallorquin freshly made specialities available. On the one day we needed to leave early for a day trip, we were provided with a 'picnic' breakfast which was great.

Maria was very helpful and provided general information about Alcudia and various tourist activities and destinations in the vicinity, plus some favourite restaurants, and helped with reconfirmation of our return transfer to Palma airport.

The hotel has a library of both DVDs and books in various languages, and we used one of the books to do a couple of local walks (one on the Alcudia peninsula and another one to the Boquer valley from Puerto Pollensa).

We found the hotel had a lovely atmosphere and we hope we can arrange a return visit at some stage.

  • Stayed May 2009, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santa Ponsa, Spain
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Fabulous, small, personal, stylish hotel right in picture book Alcudia old town”
5 of 5 stars Reviewed 20 April 2009
1
person found this review helpful

We stayed for just one night, but would have happily stayed for weeks, the tiny hotel is perfect for a get away. We stayed in the smallest room called Istanbul, dont be concerned about the word small, it is plenty big enough for a weekend, large spacious bathroom, king sized bed, good wardrobe space. What more do you need?

The room was beautifully presented, flower petals on the white linen, really good.

100mtrs from the front door brings you to the main square, it is a great space to while away the afternoon and evening with a few beers or mojitos at the bar on the left part way towards the church. We were very well looked after by the host Jaime, just mention Cuba and you will be his friend for life. Throughly recommended late into the night, it gets packed with locals eating and chatting, we left late and food was still flying out of the kitchen.

Back at the hotel, the host Maria does a great job of providing everything you need without being at all intrusive, she makes an excellent host.

Breakfast is more than you can eat and appears to go on as long as you want, lovely fresh local meats, pastries (coca de patata) made by the owner.

No down sides, for 125 euro this is a great night out.

Recommend restaurant "Stay" at Porto Pollensa, excellent food, well served in a stunning location, also recommend the drive to the lighthouse at Formentor, it is really worth the effort, some of the best views in the whole of Mallorca.

  • Stayed April 2009, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Rattys about Hotel Cas Ferrer Nou Hotelet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“A pleasant surprise”
4 of 5 stars Reviewed 8 April 2009
1
person found this review helpful

We stayed for just one night, and really enjoyed it. The room was fun and quirky. Maria was really helpful, and recommended great restaurant with tasting menu (I can't remember its name). Nice extra touches like coffee machine and chocolates in reception area. Breakfast was excellent, fresh juice, eggs cooked to order, great choice of pastries, fruits etc

  • Stayed April 2009, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Duisburg
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
“seventh heaven...”
5 of 5 stars Reviewed 29 March 2009
1
person found this review helpful

We stayed in the Botticelli room last summer which is one of only six rooms this tiny hotel has to offer. This limited number of rooms combined with the very friendly, helpful hosts made us feel at home right from our arrival on. The hotel is very modern, offers, warm and inviting colours in the rooms, air-conditioning and windows as well.
The great bonus are the small but very stylish terrace in the back of the hotel and the charming hosts who prepare breakfast buffets in the morning offering not only local pastries and fresh juices but also different kinds of breads, jogurts, cheese and sausages. In addition they prepare eggs if you like. The hotel is located in the center of the Old Town of Alcudia. Some nice restaurants can be reached within two minute-walks. A big supermarket is 10 mins away. During the day, the town is very quiet, in the evening it tends to get crowded with tourists from neighboring Port Alcudia who like to spend their evenings in the restaurants with the Old Town Atmosphere they get here. Parking is possible in a public parking area, 5 mins away from the hotel, just outside the city wall of Alcudia. There was always a free spot available.

If you don't need a hotel right by a beach but prefer a cozy, very personal, modern and individual environment, then Cas Ferrer Nou is the right place for you!

  • Stayed August 2008, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Hotel Cas Ferrer Nou Hotelet

  • Cas Ferrer Nou Hotelet Hotel
Address: Carrer Pou Nou 1, 07400 Alcudia, Majorca, Spain
Price range (per night):* INR7,356 - 11,592

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