The only reason this hotel isn't my first 5-star rating is because management here decided to cancel the kid's mini-disco, without warning, bringing our little boy to tears. Despite sending a letter to management (in Spanish) while at the hotel, no apology was received. Other bad points: the location of the hotel isn't that great either, about 2 miles from Alcudia proper. The road outside the hotel is lethal...a dual carriageway with no crossing, so be careful...typical Spanish urban and road planning! However, there are lots of non-descript local bars and restaurants around and a couple of tatty rip-off shops across the road (watch out for the shop across the road -- think it was a SPAR--selling out of date products). The gym is also pretty rubbish.

Everything else about this place is fantastic! The beach is out of this world, so too is the food and the entertainment. All of the mostly German entertainment and Star club staff were fantastic, although overworked and undervalued by management. We especially loved the special touch when Smiley the dog came to our room to welcome us on arrival. Our little boy was going on about Smiley for weeks afterwards! The rooms are very spacious and modern, and the food is better than any in the 5 or so similarly marketed 4/5 hotels we've stayed in over the past few years, with a very good mixture of Spanish, Majorcan and international foods, cava a fresh patisserie at breakfast and a good variety of show cooking. It was substantially better than the food in the Playa de Muro hotel next door, and a much better atmosphere too.

This hotel is fantastic in our opinion. We stayed in a suite overlooking the pool with sea view! We had a large balcony and stayed on the first floor. The room was very clean and spacious and was comfortable for our needs. It was cleaned every day to high standard.
We only had to walk a few minutes to the beach bar terrace and another few seconds to a lovely beach. The sea was crystal clear and very calm.
The restaraunt was high standard and always something for every one to choose from to eat. The staff all were very courteous and always willing to smile and help.
The entertainment was good enough to watch, after a day of relaxing and eating drinking etc.
We took a trip to see a show which was called 'Come Fly with me' this was a terrific show and we would recomend it to anyone as it was so good!
Our rep Sharia was very helplful and and always smiling and full of information to do with the resort.
We are very happy with our choice of hotel and would recommend it.

We booked to spend 10 days here on a half board basis, with our 7 year old daughter, again having sifted through feedback, photos, etc etc, and, in a nutshell, it was great!
I am glad we chose the village over the hotel, as the village is much quieter, but you have the convenience of using the hotel facilities if you wish (but not the other way around!).
Location is great - it is on the beach. However, as mentioned in previous postings, if you want to vegetate on the beach for a couple of weeks, the loungers have to be booked and paid for. However, you can easily have a lounger for free within the village grounds and just wander 10 paces on to the beach! Not really an issue - and not one for us as we did not want to spend 10 days on a beach.
Facilities are good, the pools are great, and the kids club and evening entertainment for adult and kids alike are great. Even now, a few weeks later, my daughter is still singing the songs they were taught; in Spanish... Italian... !!
Food - is fabulous. we were half board, and it is a buffet service, and eat as much as you like, which of course we did - well we're on holiday! Food was varied from day to day, and there was an excellent choice. Again waiters, and chefs were superb.
Rooms (apartment style) were well equiped, and clean and tidy.
Staff curteous - yes not all spoke perfect English, but thet never was an issue, as if you had a complex question, they would simply find someone who did.
Overall - it was a great way to spend 10 day - great hotel, great pools, great beach, great food and great service.
To be recommended!

Had 2 weeks holiday with my wife and 7 year old daughter on an all inclusive basis. It's definitely worth paying the extra as drinks, snacks and meals would soon mount up.

Dining arrangements are superb with a wide choice available to suit all tastes. The waiter service is excellent and all the staff we encountered were friendly and helpful.

Standards, quality and attention to detail throughout the hotel complex are excellent, particularly around the pool and the dining areas.

We had a family suite and there was plenty of room. Would comfortably accommodate another one or two children. Maid service was daily and cleaning to a high standard.

Location is in a quieter area but there are regular buses into Alcudia and taxis are reasonable value. Having direct access to the beach is good but you do have to pay for sunbeds on the beach as they are separate from the hotel. It's easier (and cheaper) to use your towel on the beach.

I would highly recommend this hotel. It is a little more expensive than some of the other hotels we have stayed in but we definitely got value for money.

Would definitely return.