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Alpina Phuket Nalina Resort & Spa – reviews, photos

4.5 of 5
7/1 Ket Khwan Road,, Karon, Phuket 83000, Thailand
Hotel amenities
Alpina Phuket Nalina Resort & Spa
Ranked #22 of 63 hotels in Karon
4.0 of 5 stars 271 Reviews
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271 reviews from our community

What travellers say about this hotel
  • Kata beach(8)
  • Free shuttle(4)
  • Very good(4)
  • Pool access room(3)
  • Better service(3)
Traveller rating
    110
    101
    36
    17
    7
Only show reviews for Family (21) | Couples (90) | Business (1)
Date Rating
Sydney, Australia
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Friendly staff”
4 of 5 stars Reviewed 7 February 2012
3
people found this review helpful

We stayed here for 4 nights for part of our honeymoon. As we rocked up, it happened to be 'cocktail' night - 2 hours of free beers, cocktails, wines, food etc.. What a great idea!!

PROS:
-Staff very friendly (but aren't most thai's?)
- Cocktail night.
- Free wifi (see con)
- My wife got a spa package (40% off promotion). She loved it!


CONS:
- The free wifi was 'down' most of our stay. When it worked it was very slow.
- The power went off one night for a few hours (no air con)
- There was an out of control kid next door who wouldn't stop screaming, even at 3am. To compliment the staff, we put a noise complain in and we did hear them turn up and say something - but lucky I said we were from another room as we heard the staff mention the room number we told them.
- People 'reserve' the beach chairs around the pool by placing a towel and a book on them, but you don't see them for a good few hours. Should implement a fairer system so everyone gets a turn.

OVERALL - We recommend you stay here - far enough away from the crazyness of the main road but close enough to walk to the beach.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
denmark
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“don't spend your money on this hotel”
1 of 5 stars Reviewed 19 January 2012
1
person found this review helpful

dear !
don't spend your money on this hotel.
it is in a bad lack of everything.
pool is dirty and not in a good conditions.
roombed so hard and terrible.
all hotel need a big big renovation, and it is not a 4 star !!!!

pls take another hotel, it is a waste of your time and money !!

  • Stayed January 2012, travelled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask heidi n about Alpina Phuket Nalina Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
united kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“AMAZING OUT OF THIS WORLD”
5 of 5 stars Reviewed 18 January 2012
2
people found this review helpful

I travelled to this hotel with my family, including my disabled mother and elderly aunt. I cannot believe some of the reviews i have read as we found this hotel excellant - the service and attention to detail was second to none - nothing was too much trouble. The staff were very arttentuive and helpful towards my mother and helped her on every possible occassion, even if it was just down one step. As my mother lives with us, we found this very helpful as it gave us a complete break and worry free fortnight and she herself appreciated the help. The rooms were spotlessly clean, out bare feet never seemed to get dirty! The bedding was changed daily and fresh towels provided. The food was very good and very well presented and on the one occasion we asked for room service again this was provided quickley and with a smile. The porters never waited or expected a tip - this left entirely to your own discretion.All in all we found all of the staff. from the general manager down to be helpful, caring obliging and wishing to please. We would highly recommend this hotel to anyone as it certainly suited our needs and appeared also to be very child friendly and orientated. Full marks to all at the hotel - you gave us a memorable holiday.

Room Tip: pool access room are very good
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  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask jackdann_12 about Alpina Phuket Nalina Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Copenhagen, Denmark
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“A must return to hotel...”
5 of 5 stars Reviewed 18 January 2012
3
people found this review helpful

My wife and I truly enjoyed our stay at The Alpina Resort. We have been to Thailand 13 times, and the hotel is absolutely one of the best hotels, we have been to. We have added it to our very short list of 'must return to hotels'

From the moment we arrived and throughout the entire stay, the friendliness of the entire staff and the service they provided, made us feel most velcome.

There´s a shuttle bus 10 times a day to a private part of the nearby beach, with free beach chairs. Not to forget the cocktail parties at the reception area on thursdays.

When staying in the room, there´s a wonderfull view of the nearby mountain, with The Big Budda raising into the air.

Room Tip: We recomend a room on the top floor in one of the 4 seperate buildings. It provides the best view of...
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  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask JohnJensen1 about Alpina Phuket Nalina Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
1 helpful vote 1 helpful vote
“Misleading website photos, terrible staff relations and lack of value for money.”
1 of 5 stars Reviewed 12 January 2012
1
person found this review helpful

This hotel is definitely not four star as claimed, rooms have little privacy, exposed to pool with no curtains. Staff unhelpful, management refuse to deal with complaints and not located close to beach or any facilities as stated. Appears to be much older than shown in website, taxi drivers outside charge exorbitant rates due to location. There are many hotels nearby that are of a far higher standard and quality... You get what you pay for really applies to this hotel.

  • Stayed January 2012
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about Alpina Phuket Nalina Resort & Spa

  • Alpina Phuket Nalina Resort
  • Alpina Phuket Nalina Hotel
Address: 7/1 Ket Khwan Road,, Karon, Phuket 83000, Thailand
Price range (per night):* INR3,009 - 9,753

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Alpina Phuket Nalina Resort & Spa
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