My girlfriend and I stayed here for five nights. We were delighted to check in and be taken to a clean, large room with a view of the pool. Along with the brilliant beachfront location of the hotel, the gorgeous room is the only reason to stay here.

The following morning at breakfast, we saw flies buzzing around the fruit and veg, while the chef and numerous waitresses stood by as if they didn't notice or care. The sausages look uncooked. Not only is the food very poor, the service is atrocious. Breakfast runs from 6:30am till 10:30am, however, from 10:15am, the staff are rushing around to clear the food and plates away, thus making guests feel unwelcome.

The hotel pools are well maintained and normally very quiet, though not as quiet at the poolside bar, which charges extortionate prices for all drinks.

Another couple of nice touches are: ESPN on the bedroom television and a gym (which is very small but has treadmills and a cross trainer).

Another gripe with the Baan Karonburi Hotel is the cost of using the hotel's WiFi. 70 baht for 30 minutes and 120 baht for 60 minutes are the only options available. There are no day/week/fortnight tariffs available and because of this, the hotel lost out on some business from myself.

All in all, this is a reasonable hotel that suffers mainly from an inefficient staff whose hearts are clearly not in their jobs.

Just went to their Lai Thai restaurant for an early lunch with my girlfriend because it is facing the sea.

I ordered a seafood pizza (it written homemade pizza in the menu). The pizza came pretty quick and for sure I can tell that the crust is not homemade.

I ate one slice of the pizza and found out that it was hawaiian pizza instead of seafood pizza. So it was obviously the waiter who got our orders wrong.

Without any hesitance we asked another waitress to check whether the correct order was being served. She realized that the wrong pizza was served instead of the seafood pizza which we ordered. We insisted to change to the pizza that we ordered because the Hawaiian pizza tasted really bad with all the sour pineapples and the sour sauce- doesn't taste like hawaiian pizza at all!!! My girlfriend nearly got gastric on the spot.

Went to complain to the manager and sadly he refused to be responsible for the mistake made and he insisted that it is impossible to change a new pizza because we already ate 2 slices of the pizza.

I asked whether it is alright to just pay for half pizza and the drinks and let us go. He shouted "no no no no cannot" because we already ate 2 slices of the pizza.

So we just asked for the bill and go. In the end, they charge us the hawaiian pizza price (220B) instead of the seafood pizza price (200B). We just paid and go.

All be very aware this hotel is bad very bad, in 5 trips to Thailand within 10 years this would rate withourt a doubt as the most dishonest and terrible hotel ever. It started when we booked 5 days prior to arriving with a Tat office in Bangkok, we booked interconnecting rooms with pool access for ourselves and 2 kids (7 & 14), as well as a our oldest daughter and her fiancee (3rooms in total) with another 2 rooms 4 days later for friends travelling with us. Upon arrival at 4pm in the arvo we were greeted by the fact that they did not have interconnecting rooms for us at all,and were told that they actually didn't have a room for our kids. After much arguing they soon found to our amazement interconnecting rooms on the top floor of the Delux building (sea view rooms I was told) but wait for it I would have to pay for the upgrade (400baht) as well as an extra 600baht for single beds in the kids room (I have never ever heard of the later). When I complained about this to the receptionist who was helping us she stated that it was the agents fault for not confirming anything with them, my reply to her was that it was her hotel that had taken our money and was not prepared to refund us, to which she could not respond to. My daugter also paid to have her room upgraded to pool access (something that was promised when booking in Bangkok). After a sleepless night my husband and I proceeded down to sought out a few things about the extra charges and another lady who was lovely told us not to worry there would be no charges at all for the rooms.When our other friends arrived 3 days later they were provided with 2 single beds in 1 room ( Mum, dad and 18 year old son)they were also told that there was no more rooms, suspiciously as soon as an upgrade was mentioned spare rooms and beds became available.The restaurant is foul (couldn't work out why it was always empty) Breakfast is fly covered, new food is thrown on top of old, nothing kept cold, and very limited selection . Also beware of the middle aged Thai gentleman who works the food areas who sells tours on his so called fathers twin engine speed boats (nikon company that leave from boat harbour 10 mins away) that will take you where ever you want away from all the tourist spots etc etc etc . The tours are organised all out to PHI PHI island not what you want and the boats are shocking (he is very shady and money has to be exchanged in your room etc he claims the tours are so good but the hotel must not know. The Boat tour is terrible and expensive that is why the company is not represented in any hotel. We also found things would go missing if they were placed near a bin area we are sure housekeeping just through anything we lost photos, and other miscelaneous items from this hotel. Upon checkout we were charged for a broden glass that housekeeping broke (we assumed thatthey would record this they don't and guests get the blame if you don't report this. We were also charged for 4 beach towels that were left out on our balcony drying on the towel rail provided. We know this because we were in the pool / bar area until late and had to organise housekeeping to come and clean our room later that afternoon, and the towels were not replaced as per usual. This has to go down as the WORST and most DISHONEST hotel stay we ever had.

After coming off a negative experience from a hotel down the road, we were pleasantly surprised when checking in to Karonburi Resort. The reception staff were more than helpful, and we only had to wait 10 minutes for our room. Our Garden View room was very clean, and had all amenities. Breakfast was fine, but as another guest mentioned - the bacon they serve is terrible. Apart from that it is all good. The pool is very clean, and never crowded. Location is excellent. Right across the road from pristin beach, and only a two minute walk from the main street/food area of Karon. Downfall is the hidden charges if you want to use internet etc, but I suppose they would not be alone in doing this. Highly recommend this hotel for the price charged.