We stayed there for 3 nights with family (4 adults, 2 kids) and had a mixed experience. The location of the hotel is a definite plus - far from the maddening Patong. Other positives are the room sizes, can easily accommodate 3 people (the sofa is more like a small bed).
Now the bad parts, Staff - were on and off good and bad. They somehow didnt understand much and everytime you asked them for directions, suggestions, you got a blank. The guard at the gate was similarly always trying to "sell" you a taxi at inflated rates. The housekeeping was awful - we saw used cups left without cleaning all the 3 days even after repeated reminders. Pool is good but very small. Also, guess the chemicals used is a bit strong vs. a normal swim pool.
Overall, can stay if you are single or traveling without family.
Room Tip: Ask for connecting rooms when booking - they help you when traveling with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
21 December 2011
Dear Easzee,
Thank you for your time spend to compliment and to prepare a brief review of your stay at the Ramada Phuket Southsea.
All your comments are being shared with the team.
We are pleased that you liked our location and Rooms
We will certainly review your less positive points with the team in order to improve ourselves all the time and hope that we can make your stay a even more memorable experience the next time around.We are also in process of getting most of our team through English language classes in order to develop them further and in particular to be better Host's for you in the future.
We hope to welcome you back here again with us in the future.
Thank you again and Kind Ramada Regards
Marcus Wirsching
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC