We've now spent the last two New Year's staying at the Paradise Inn, Karon. It's a well run, comfortable and friendly Guesthouse. It does exactly what it says on the tin - no pretentions, no frills - just honest, good value accommodation in the heart of the town.
The staff may only have a limited grasp of English, but how good are your Thai / German / Russian skills ? Please give them a break. Ann is a star !
The beach is only a 5 minute walk away, and there are plenty of restaurants, shops and bars on your doorstep.
There are plenty of hotels which can offer more facilities if you wish to pay £200 a night. They'll not offer the same level of personal service or friendliness, if you make the effort to speak to the staff. We'll definitely stay at the Paradise Inn on future visits.

A pleasant surprise, quite different to normal hotels. Nothing for people who demand 100% hotel service. However, we had a very charming room, with all amenities that hotels offer, except hot water cooking. Very good safe, we had a nice balcony. Excellent shower, good air con, and also big fan.
True a bit loud nights, but I like to sit and look at the night life. The door was also very good, and locked out most of the music sound from the bar.. However I looked into another, small, room, that did not look nice, so i suppose the rooms differ a lot. Don´t chose the small rooms. The interior decorations in the room make you happy. Only problem was to get taxi to airport, because taxi drove to pardise inn in patong, which obvious is a big hotel. I can assure you that I dont work for the hotel, but of course if you want hotel standards, it´s nothing for you. This is a guest house, but a very good guesthouse.

We stayed for one night at this place and had to leave. Our room faces a music bar which playes extremely loud music at night until 3-4am. The night is a total nightmare during our stay at Phuket.

Despite of the nice pictures on its website, the hotel doesn't even have a frontdesk downstairs. We had to check in somewhere else 50 meters away and got the key. Of course if you need anything at night there is nobody there for you, and no one will pick up the phone call.

The room is small, dark while basically clean. Many staff don't speak good English. Don't know how come they got so many great reviews. Guess the managers and staff wrote by themselves.

We booked a stay at Paradise Inn because of the good reviews on Trip Advisor ( which i now think management writes) we were suppose to stay here 10 nights but left after 4.

We asked for a minibus to pick us up from the airport which after waiting an hour for still never arrived so we got a minibus from the airport to our hotel which cost 180 instead of the 750 the hotel was going to charge us !!

Once we arrived we were "greeted" by some waitress that checked us in and demanded we hand over our passports straight away, she very rudely checked us into our room.

The hotel is opposite a very lively bar that plays loud music into the early hours and despite reviews saying you can hardly hear it, we could make out every word of the songs playing. We asked the next afternoon if we could move to a back room or side room away from the noise to which we were told that we had to pay more for the room and if we did not like the music then we should leave !!! to which we complied and the next day we left and found alternative accommodation at half the price.

In a nutshell if you want to be spoken to very rudely by waitress and pay alot of money for a room that is opposite a night club and dont mind not sleeping then this is the place for you.
As for customer service here it is not visible the hotel is run by waitress from the restaurant below they have very small english speaking skills and even smaller customer service skills, no hello when you walk in the door just evil looks.
Worst place i think i have ever stayed in and ruined our trip to Phuket.