We stayed at the Andaman for 10 nights over xmas and at first we were given the villa jacuzzi room which was dark and had no proper lighting in the bathroom. The Jacuzzi was in the bathroom and it wasn't very private.
These rooms were meant to be better than the standard rooms but when asked to move to the standard room they turned out way bigger, with better views of Kata beach.

The internet is not free, it costs 500 baht per day (24hrs) which i think is pretty pricey considering most hotels had free wifi.

The most disappointing was the xmas dinner. We were expecting a ''Thai themed '' dinner but it wasn't. We had a mix of, sushi, salads, duck, pork and chicken with no gravy or potatoes. The food was of poor quality and not a lot of people enjoyed it. We paid 3300 baht each which is roughly £90 for a dinner. Because it was compulsory we had no choice. Also, this price did not include alcohol!

Andaman is more of a 3* hotel rather than a 4*. Other members of my family stayed at the Metadee Resort and spa just down the road (no hill, no compulsory dinner & free internet) and for the same price it was WAY better. The rooms were more modern and each room stepped out onto a large pool which went around the whole hotel.

Overall Andaman is an old fashioned hotel which is over-priced and i wouldn't stay there again. Rather look at the Metadee Resort if you are looking to stay at a 4* in Kata Beach.

Stayed here for 5 days and 4 nights in late November 2011 and were very happy with the overall experience.

Firstly this being Thailand the level of customer service is second to none, all the staff members are just thrilled to welcome you to their lovely island paradise and no request is too hard to please.

Firstly - yes it is on a hill and yes you get tuk tuk drivers heaving a melodramatic sigh when negotiating fares back from Patong but guess what - the walk from the bottom of the hill to the hotel takes only 10 minutes maximum if you are a very slow walker or if you haven't exercised in the last 5 years. Walking down is only 5 minutes. Otherwise, everyone else will find it a manageable walk. If you don't want the hill, go somewhere else but if you want the views of the Andaman Sea and the sea breeze from your hotel room, then ain't no mountain high enough should be your motto. Besides the tsunami evacuation point is on this hill (in case you need any more justification). If you can't be bothered to walk up then you can hire a taxi or tuk tuk for around 200 baht - remember you pay per vehicle regardless of whether there's 1 or 5 of you as passengers. Stop whingeing about the price because it's still less than the flagfall charge back home and it's still cheaper than a gym membership at Fitness First (which is what you may want to consider getting before your trip to Thailand if you want to charge up and down hills - or fit into the hottest fashion in Pratunam markets). Or hire a scooter instead.

We (my sister and her partner, and myself) stayed in the canna deluxe room which was more than adequate for our needs. It is slightly bigger than the sandard hotel room and the extra space comes in handy if you have an extra rollaway bed like we had to have. The king sized bed should be described as "supersize" - we have a proper king size bed at home but this was at least 30% bigger. The room was nicely furnished and very clean. The buffet breakfast was included with our room and was a generous spread. The hotel overall has a casual, laid back vibe which fits in perfectly with the tropical environment - I doubt that velvet flooring and marble and brass fixtures would work in a beach setting anyway. The hotel's swimming pools are lovely and the grounds are well maintained.

The hotel is halfway between the larger Kata beach and the smaller but my personal favourite which is Kata Noi. Kata beach is 5-10 min walk downhill and Kata Noi is 10-15 min downhill. Kata is slightly busier but has the advantage of being surrounded by lots of laid back cafes and shops as well as having a number of beach kiosks and massage stalls, whereas Kata Noi is very quiet and has no trades on its beach. Kata Noi and Kata are only 10 minutes walk from each other.

It is at least an hour's drive from the airport to this hotel. It is a 15 minute taxi or tuk tuk trip from the hotel to Patong.

Overall, my experience at the hotel was pleasant. I was given a sea view Canna Deluxe as requested. The view from the pool and my hotel room was excellent. I wished I spent more time on the pool chairs taking in the view from the pool. The room was clean, tidy and spacious. I loved the bed, although it maybe a bit too stiff for my liking, but it was definitely huge (king size). Air conditioning was fine. The hotel even provided clean beach towels everyday and 2 bottles of drinking water.

Location was pretty good, a short walk down to shops and Kata beach. Walking down was easy, but up was a bit of a climb (it's only about a 5 min walk up the steep slope though, but it really is steep).

My only gripes was the hotel's spa is different from what the hotel's website described. The spa's name is not even the same. On the first day when I was there, me and my partner decided to check out the spa and make an appointment. But unfortunately, there was no staff at the spa's reception or people to be seen anywhere (I even walked into the "Staff Only" rooms, but there weren't anyone around, it was totally deserted). The other thing was that the hotel did not immediately honour the asiawebdirect.com hotel voucher which clearly states that I was entited a 10% off discount voucher for F&B and 20% off discount voucher for the Hotel's Spa. I was given the vouchers the next day of my stay. These were the only 2 minor hiccups which did not really affect my stay in any way.

All in all, my expectations were definitely met for the price I paid for the stay.

I really enjoyed our recent stay at Andaman Cannacia Resort. We had the Honeymoon suite (although not on honeymoon). There was a jacuzzi bath on the terrace, and the best thing was that it was very private and noone could see into your room, terrace or jacuzzi. The views from the suite were amazing as it was a corner top floor room.
The pool area was lovely, breakfast tasty and shuttle to Kata Beach available. The hill was not really something I wanted to walk up in such hot weather especially as you walk on the main road so we just took shuttles up...
I would recommend Kata Noi rather than Kata beach, it is smaller and much nicer. The hotel shuttle took us there for 100Bhath (normal price 150) and we couldnt get back any cheaper than 200, but it was well worth.
Also if you walk on the main road up hill from the hotel, you'll get to After Beach Bar which must be the best place ever to watch the sunset, with nice food and cocktails.