Our arrival was timed when one of the waitresses was on duty. Her greeting was rude, there's no other word for it. No welcome at all. She did become more friendly in the evening, but the staff training must be non-existent. Our room was good with a big bathroom, but the windows had been left open and it was extremely hot both day and night. Breakfast and dinner were both good but the pool wasn't clean and there was very little shade.
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