This was one of the worst experiences I have had in a hotel and that is saying something (we have been all around Russia!).
They put us in a terribly dirty room, mouse poo on the ground, dirty towels which stunk, the shower head was filthy and the security was similar to a tin shed. We couldnt have the room we booked, when I asked about getting the room we booked they told us we could have it one night, would have to change back to the terrible room for the next before we could have the nicer room we originally booked back. They tried to make me pay for nights we didnt stay when we checked out early, refused to offer me a discount on the night we did stay and also HELD MY PASSPORT, REFUSING TO GIVE IT BACK EVEN WHEN EVERYTHING WAS PAID FOR. I WAS THREATENED BY THE STAFF AND ABUSED, TERRIBLE, DO NOT STAY AT JULIE JOLLY!! There is a much nicer place down the road named Cochichos where we ended up staying, so lovely there, do yourself a favour and just book into somewhere other than Julie Jolly.
