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SuperClubs Breezes Jibacoa – reviews, photos

4.0 of 5
Arroyo Bermejo Beach, Santa Cruz del Norte 32900, Cuba
Hotel amenities
SuperClubs Breezes Jibacoa
4.0 of 5 stars 1646 Reviews
25 January 2012 -
OntarioPeregrine

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1,646 reviews from our community

What travellers say about this hotel
  • Beach bars(63)
  • Very good(61)
  • Italian restaurant(36)
  • Great time(24)
  • Ocean view room(19)
  • Evening entertainment(18)
  • Most people(16)
  • Pool area(16)
  • Red flag days(14)
  • Friendly and helpful(12)
Traveller rating
    754
    633
    165
    68
    26
Only show reviews for Family (131) | Couples (744) | Business (3)
Date Rating
Ontario
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
16 helpful votes 16 helpful votes
“Great for Seniors”
4 of 5 stars Reviewed 25 January 2012
4
people found this review helpful

We just returned from a week at Breezes Jibacoa and will add our agreement to the chorus of voices praising this beautiful resort. It is a mature property with beautiful and well maintained grounds. The majority of the folks at this resort were seniors; in fact, people under 14 are supposedly not allowed. In any event, the atmosphere is relaxed and relatively quiet; we thought the whole experience was near perfect. The food is very good, the staff generally great, and the location, between the hills and shore, is quite exceptional. This was our fifth visit to Cuba and our habit has been to stay at a different place each time, but we might well return to this excellent resort. We saw several people using walkers, but are not sure the resort could be called wheelchair friendly, so if you need wheelchair access you should check into that before making reservations.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask OntarioPeregrine about SuperClubs Breezes Jibacoa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal, Canada
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Overall good experience, but it's all about your criteria and your expectations!”
4 of 5 stars Reviewed 25 January 2012
4
people found this review helpful

Spent one week at Breezes Jibacoa (pronounced “He-ba-koa) vacation with my 17-year old daughter in mid January. We had great weather and above average temps, which I think will always help the bias towards a favorable review. And although it was quite breezy the first 3 days, the beach was only red-flagged for 1.5 days.

As a basis of comparison I have only been to Cuba on one other occasion, and that was at the 5-Star Iberostar resort in Varadero. Breezes Jibacoa does not measure up to that, but does merit the “Cuban” 4-star rating. Everything about the Iberostar, and likely other 5-Star resorts are just that much more refined and done better (entertainment, food, staff). So if you are a 5-Star kind of person, you may be disappointed here.

Breezes Jibacoa is, as others have stated a well-maintained resort, as you can tell from many posted photos. Shoreline is a bit rocky in many places, so beach shoes will come in very handy. Snorkelling was nice and basic equipment is provided. But if you have a decent mask and snorkel, bring it along. No flippers needed in my opinion, but I guess they would help if you have room to pack them.

The rooms are all tiled and clean. Some have flat screen TVs while others have older models. So what! You’re not here to watch much TV, other than catch up on the news or the latest sports score. Our shower pressure was pretty bad but others said their rooms were fine, so I guess it depends where you are. Beds were adequate but not great, and the pillows are of the basic, small cheap variety. In terms of room location, to each his own. We had “pool view” which was fine, and things do quiet down around 10:30PM. Not that it was ever that noisy here. As others have stated, this is NOT a party resort. There are plenty of options for room locations. As long as the resort’s not full, I’m sure you’ll find somewhere you like depending on your tastes and preferences.

As for it not being a party resort, my daughter was struggling to find teenagers to hang out with. At 50, I was still on the younger side of the crowd. I wouldn’t recommend this place to single people under the age of 25 at all, unless they really just want to chill out. There were a lot (mainly European) of people aged 60+, 70+, and even a few 80+. As usual, lots of Canadians and usually in the age 30-50 crowd.

And yes, the pool is cold! How cold? I’m thinking 70F degrees at best. It’s the type of cold that it takes more than “just a few minutes” to get used to. It is true that you won’t find too many people going in unless it’s hot outside. But it IS refreshing on those hot days.

Martino’s, the Italian a-la-carte was fine, but nothing special. Didn’t try the Cuban resto and no one spoke well of it. One could almost always find something to eat at the buffet. Fresh fish, roast turkey, pork, and the weekly lobster night. House wine was also quite satisfactory. But if excellent food is an important criteria then you may be disappointed. If you just want to eat and get on with your day, you’ll be fine. As others have said, the breakfast omelets (or eggs of choice) were always good, and the beach grill served up hot and tasty fish, burgers, chicken.

We also chose to hire a private driver to take us to Havana for the day. Shared the car with a couple we met. Humberto took the four of us all over town (new and old). Highly recommend him. Cost was 70CUC and we gave him 80CUC. That’s 20 CUC per person vs. about 50-60 with the large coach tours. Can’t say enough good things about him. He’s been doing this for 9 years, and his English is very good. He knows where to go, and seems to know half the population of Havana. Just ask the staff at the resort. He’s well known.

The drinks were definitely watered down, and their disposable cups are small!! Again, as others have stated, bring a thermal bottle, mug or whatever. Most people had them.

Bring whatever small gift items you can pack and distribute them throughout the hotel. Small bottles of Advil, Tylenol, other OTC items, toiletries, school supplies, gum, chocolate, make-up. It’s all appreciated. I took some items to Havana and after making one mistake of opening my bag to a crowd of children and their teacher, and getting too much attention, I was told by our guide to hand things out more discreetly, one item at time to a child on their own or with a parent. Good advice!

Tipping is “forbidden” but expected! You will get better service, more smiles dropping a few pesos throughout your stay. 1 CUC at each meal, and for the first and/or second drink of the day.

Internet is slooooow, but it exists if you need your fix. 4 CUC per 30 minutes, most of the time will be spent waiting for pages to load.

With rare exception, front desk reception staff is NOT receptive, nor pleasant! Many of us found them not helpful or interested in our questions/comments. The most glaring example came late one evening when my daughter had her bag stolen in the lower lobby area. Next morning they barely gave her the time of day when she reported it and did not take it seriously. On our last day the on-site Sunwing rep Mildred (a very nice lady) helped us, and the manager gave us a form to complete for the lost item. Where was this official form on day 1? We were never informed, not that it would make any difference.

Unfortunately, and this is a WARNING, most of the travellers I spoke to agreed that there is likely some black market activity going on. My daughter’s bag was stolen late one evening. Another woman put down her camera for a few moments and it was gone. She wrote a long “Lost Item” note only pleading to get the memory card back. No luck. A day later another note goes up in the lobby about “lost” prescription glasses. And we even heard about a couple who turned in some glasses at night, and returned in the morning to inquire if they had been picked up by anyone. The receptionist simply shook her head and said “no, we don’t have any glasses” - only to be told that they were the ones who turned them in. So something is very fishy!! Keep your valuables locked up or near you at all times.

If you’ve read this far, congratulations! Enjoy your trip. Hope I’ve helped with your expectations and planning.

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask rgaussie about SuperClubs Breezes Jibacoa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Whitehorse, Yukon Territory, Canada
1 review
8 helpful votes 8 helpful votes
“Loved it!”
4 of 5 stars Reviewed 24 January 2012
8
people found this review helpful

I just returned today after spending 7 days at Breezes Jibacoa. My only complaint is that I did not stay long enough.

I had all green flag days :)

Some of the people who leave negative comments about the staff being rude and unfriendly must be those people you see on holidays who are rude and never happy and complain about everything. I found the staff extremely friendly. I spent about $10-$15 on tips everyday. I even tripped two gardeners as most people forget about them.
The food is bland but I found more then enough to eat. Breakfast is the best buffet. The Beach Bar grill is good and all the meals at the Beach Bar is included.
Some people say you need beach shoes but I disagree. The sand is nice and fine. There are just small rocks in some patches but you don't need beach shoes!
I would recommend you talk to any of the entertainment staff as they all ( and i mean all ) have private contacts for private tours of Havana for a flat rate of $70 for all 4 people.
I cant wait to return next year!

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask yukonpete about SuperClubs Breezes Jibacoa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
1 review
8 helpful votes 8 helpful votes
“Amazing holiday”
4 of 5 stars Reviewed 24 January 2012
8
people found this review helpful

Headed here with my mom for a week and I can't understand where the negative reviews are coming from. The staff was wonderful, the rooms spotless and there were so many activities to choose from the week just flew by. The dance lessons were fun, as were the language classes, volleyball and the scuba diving out on the reef is totally worth it. The food is decent, lots of variety, filling and a few dishes (most of the grilled fish) is delicious. Don't forget to try (and admire) the fresh baked bread in the buffet. We hired a car (just ask any staff for a recommendation) that took us to Havana for the day, which is a must do, as is the hike up above the resort.

We're definitely coming back, and hopefully for two weeks next time.

Room Tip: We stayed in the Oceanview room. It was large, very clean, air conditioned (didn't really need i...
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  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask julie m about SuperClubs Breezes Jibacoa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Ontario
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
“Great time!”
4 of 5 stars Reviewed 24 January 2012
8
people found this review helpful

My wife and I just returned from a fabulous one week stay at Breezes Jibacoa! The resort is 45 minutes west of the airport in Varradero and about an hour east, by car, from Havana. Nice and remote, but not too remote. The resort staff were great, the grounds immaculate, the beach wonderful, and the pool area perfect. The resort seems to cater to an older crowd - I am almost 50 and I was definitely below the average guest age - mostly retirees, it seems. But that's ok. We weren't looking for a party place. With only 250 rooms (and only 2 floors) the resort was quiet and relaxing.

The only reason this doesn't rate 5 stars is the next-to-bland food. Nothing to complain about, really, but nothing that was incredible. I expected some spicy dishes, but, I would assume, that because the resort caters to an older crowd, it has to make the food a bit bland. Besides the buffet, there are two specialty restaurants - one Cuban, the other Italian. The Italian is definitely a better choice.

If this is your first time in Cuba, I recommend against the bus tours. Instead, find someone who can recommend a good individual tour - driver and car rather than a bus. We had a much better time with a tour that took us, via SUV, to two caves, snorkelling off a reef, and lunch at an old Coffee plantation complete with a short horse ride. The driver, Javier, was funny and knowledgeable.

This is a great resort if you are looking to sit back, drink Mojitos, and relax.

Room Tip: All rooms are good - the ocean view would be the quitest, followed by the garden view, and then the...
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask ccrashh about SuperClubs Breezes Jibacoa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about SuperClubs Breezes Jibacoa

  • Superclubs Breezes Jibacoa Hotel
  • Breezes Jibacoa Cuba
  • Jibacoa Cuba
  • Breezes Cuba
Address: Arroyo Bermejo Beach, Santa Cruz del Norte 32900, Cuba
Price range (per night):* INR10,700 - 30,429

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