We booked this hotel last minute this year for us and our three small children, we booked through Travel Republic, this is not a fully inclusive hotel, every thing you want to do has an extra charge, if you are not a rich Russian you are ignored, two staff we spoke to could understand english and could speak only broken. The food was poor especially for the children, not even an ediable fruit selection (which they would have been more than happy with) we are pleased we only stayed a week as towards the end of the week we were bored with the same bland food, everything tasted the same, we ate out alot in the last few days and found good food in restaurants that tasted like food not wet cardboard. We took the bus to Alayna at night, we found a super restaurant there "KONAK" www.konakrest.com, staff spoke english and they were extreamly friendly, outside the hotel the Turkish people love children, which is what we expected as we have been to Turkey before, we also like Turkish and continental food but we feel this was not served in the hotel, the hotel was sold to us as the Platan Alpina but this is the Sonas with a little face lift, probally due to all the bad reviews the Sonas already has. Travel Republic really let themselves down with the transfers, we arrived in Turkey and had to wait three hours for our transfer (that we had booked and paid for) we were told if we was not happy we could pay for our own taxi (200 turkish lira) or we could wait - again with three children of five and two at three waiting at midnight for three hours was an utter joke, we rang the coach provider and Travel republic and were told five minutes or ten minutes or fifteen minutes or half an hour, we called every fifteen minutes until after three hours we got our transfer, I would also like to point out that other peolpe arriving ( Russian included) the Russians received their transfers straight away - which is discusting service, on the whole once we arrived at our destination we made the best of it as we always do - I have never complained about a holiday in the fifteen years I have travelled abroard and I have stayed all over and in many types of accomodation, we are not picky and do understand that you get what you pay for, we called well before the 24hrs advised to confirm our pick up transfer, unbelievabilly after the hassel of the first transfer we were once again not picked up, our flight was leaving Turkey Antalya at half eleven at night, we had to be out of our room at the hotel at lunch time, we sat with our children in the none airconditioned lobby as it was too hot for them to be outside as we had no access to a shower before travelling, we were told we would be picked up at five thirty, at seven thirty and several calls later we were still stranded at our hotel, finally travel rebublic, after telling us again that if we didnt want to wait we should pay for our own transfer (200 lira) did arrange a taxi at their expense, the chap was a real gem and sped us at over 170 km per hour flat out to the airport so we could make our flight, I am now making an offical complaint to travel republic, we feel they only arranged this transfer for us as we told them if we missed our flight they would be flying us back to the uk also. Do not travel with TRAVEL REPUBLIC I wouldnt be surprised if they arent the next to go bust - shoddy shoddy shoddy!!!!!
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