We arrived late evening and there was no help with luggage. ,We had a nice sea view room,which was of good size with a kichenette including a full size fridge which was useful. The dining room was purely functional, without any ambience. There was a good selection for the buffet style breakfast but evening meals again buffet style, were not to the standard hoped for. The dining and bar staff were efficient and very pleasant. Whilst it was advertised when we booked there was no evening entertainment and the hotel became almost deserted after dinner We experieced flight problems for our return and reception staff were totally unsympathetic and unhelpful with the problem.
We would only recommend the hotel on a B&B basis utilising some nice local restaurants for other meals

We stayed towards the end of the season 24th Sept to 4th Oct, this one of the best holidays that we have ever had, special thanks to all the staff George in the Bar, and Cristina, Reah, Nicki, Efi and Mannolis in the restaurant, will be back to see you next year, with much love Lesley and John

Nice spacious clean rooms, beautiful pool, difficulty in handling luggage, no real sea view,
Dull food,( nevertheless, very amiable helpful and cooperative waitress in the dining room.)
Weak point- the reception desk. Dull and inaccurate recommendations as to traveling around. Overcharge for services which were not rendered and refusal to refund them. Being easy on the clients expense instead of apologizing and correcting the mistake. We were left with a bad taste. We shall not return this hotel and we will not recommend it to others.

The Cretan Dream Royal is a lovely hotel just across the road from a sandy beach. Entertainment is limited, sorry, that should read non-existant while we stayed there. If you want evening entertainment, Platanias is a 10 euro taxi ride away, with bars and night life. Try the Rock House. Food is very nice at the hotel and the rooms are excellent with a small kitchenette. George, Mano and Efi at the bar are excellent fun. It's worth having a car as there's lots of places to see, and turning right out of the hotel, drive to the major traffic lights and turn left, it will bring you to a number of secluded sandy coves.