We are a young couple who decided to book two nights in this hotel since we'd found a good offer on the net.

The first and most important thing I'd like to tell foreign tourists is that this hotel is definitely not in Salou. In fact, if you have a look at a map of Catalonia you'll see that the hotel is in Perelló, a village near Delta de l'Ebre, so if you come by plane, you'll have to take a taxi which can cost you a fortune. For people travelling by car, like us, it was also difficult to find, since it is not in the village itself but a bit isolated.

As regards the hotel facilities, they are objectively speaking not bad, however when you get a first glimpse of the building you realise that it is aimed at mass tourism (something I hate). The building is huge and it's got several swimming-pools, a spa and a tennis/basketball court (they share the same court). The spa is not bad, though I missed the cold pool; we also took some massages and they were ok, so no complaints about the spa. We didn't use the courts or the swimming pools so I can't tell anything about how to book them.

What about the food and the service? We didn't like the buffet at all. I spent the two days eating salads (which is not bad for health, but I would have liked to try something else). By the way, whenever you go to the restaurant, take your key "case" with you. I mean, when you check in at the reception they give you the electronic key within a cardboard case where they write your room number. Well, we normally take the key and leave the case in the room. The first night, when we went to the restaurant they asked not only for the room number but also for the case to check that the number was correct. We didn't have it with us, so we had to go to our room to take it....... Is this a four-star hotel??

The second day, we left the room at ten in the morning (after a noisy night in which other guests decided to open and close their doors thousands of times; this is obviously not the fault of the hotel, but I just mention it to point out how noisy the doors were when closing, and you can't close them without a slam). Anyway, we went to visit some villages and were back for lunch. After lunch we decided to go to the room for a rest and it had not been cleaned. When we complained at the reception, they told us that the cleaning service left at three (!!!!!!!!). I suppose this is due to the fact that they still don't have full service since it's not the high season, but I don't think this is acceptable. I also have to say that when we returned to our room after a session in the spa someone had made our bed.

So, this was more or less our experience in the hotel: not bad, because it was an offer; but we won't probably repeat.

We stayed in this hotel in November 2006 - a last minute decision and thought stupidly from previous review it couldnt be too bad..well it was. My husband and i contemplated going home after two days! The hotel itself is lovely though we did feel a little odd as everyone else staying there was spanish...the staff made little attempt to speak english..there seemed to be only two staff there that spoke a little english we felt like we were from another planet. Dont be fooled this hotel is no where near Salou... we arrived into Reus late in the evening and were told we would have to get a taxi so we did...taxi driver dropped us off at wrong hotel in salou so we had to get another taxi which took 50mins from salou ...the driver didnt even know where the hotel was which was a little worrying! this cost us an extra 90euros on top of 30 euros we had just paid to get to salou from the airport. there is NO public transport from this hotel unless u phone a taxi to take you to L´Ampolla but dont expect to get one back again everyone in L´ampolla we asked for help to get a taxi from were very unhelpful and turned us away so we ended up walking back to the hotel so much for relaxation. there are no shops around the hotel just what is in the hotel and this shop was shut on the monday so was no good. L´Ampolla is 10-15mins by car or roughly an hour by foot and very hilly. unless you like staying in the hotel the whole time dont go here

We have just returned from a week stay at the Les oliveres beach resort, having had to get a train and a taxi to get there. The hotel itself was new and in good order even though there was still work continuing around the hotel. The shower in the room was very good, all of the guests were Spanish no other English speaking guest at all. We felt like we had 2 heads, no one could speak English. The location of this place is too far out of Salou for any kind of night life, we had to take a taxi at £15.00 a time to the train station then get the train into Salou. Not the kind of place for young persons, nothing at all to do at nights.