Please beware of review sites. Remember that more people will complain about a hotel or apartment that will make the effort to praise it. Therefore if you see about a half and half mix, it's likely that unless you're really choosy and picky, you'll be ok. Also please remember that Med or Canarian all inclusive holidays are not quite as "all inclusive" as Caribbean ones which tend to be much more diverse and have much more choice and/or quality. It would be good if someone could introduce a tiered system so you know exactly what type of "all inclusive" you've just paid for. We stayed here for 2 weeks.

Location: About 35/40 mins from Las Palmas, we booked a minIbus online, and it cost about £150.00 return for 7 of us. You can however book a hire car to collect at the airport on arrival for about 90 euros for the whole week giving you the freedom of the island! (we've done this before)The hotel itself is about 10 mins from Puerto Rico, the nearest big resort, Argeneguin itself does have a nearby Spar supermarket, Chinese, and a few local shops within 5 mins walk of the Hotel. Tip: the chinese nearby will deliver to your apartment at the hotel and provides excellent value food. Take a few AI drinks to your apartment and you have a meal and drinks with a sea view for a fraction of the price! (if you're fed up with the hotel food, which whilst ok, will get you just through repetiveness in the end)

Also, do visit Puerto Rico, use the bus stop nearby it's only about 1.5 euros return from memory. Most indian restaurants here will also deliver to your hotel, grab a few menus on your walks (just give them the room number, you're getting an idea of how bored I got with the restaurant?)

Hotel itself clean, good spot, sea views from every room, you are frontline here, nothing but the Atlantic in front which makes for wonderful views and sunsets. Nice pool, kiddies play area was good, entertainment is there, you just have to be willing to join in. Get a couple of lunchtime drinks down your neck and you'll be in a european tournament of some sort, everyone will have a laugh with you, no matter where they're from but you need to get involved. Evening entertainment - don't expect too much and you just about scrape through, drink as much a possible (responsibly?) as quickly as possible and you'll survive.

You can walk to an exclusive almost private-looking beach and marina in about 15 minutes, spend the day there, very nice, probably one of the best on the island (called Anfi)At breakfast simply grab some rolls, some ham (that's always on offer) and some fruit, and you'lll not have to spend on lunch there at all. On the way there was my favorite fishing spot, another little bay, caught some weird tropical fish which was good. A family of stingray live in this bay, and they're big, very big, be careful where you tread, my sister stood on one and screamed like a baby. These stingray are really friendly and come right up to shore, burying themselves in the sand. I prayed they wouldn't go for my bait for fear of losing my rod, they really are a sight (mainly at low tide - take your camcorder/camera)

Hotel food: This is tricky, plenty of fresh salad, breakfast can vary between fried eggs, bacon and beans, to chips, hot dogs, and chicken nuggets. They always have toast, croisants, cakes and hard boiled eggs, so again, unless you're really fussy you'll manage.

Lunch and dinner is chips, potatoes, salad, fish, some meat, or cold meats - its all ok it's just really hard: 1. To eat at the same place everyday, and 2: Eat roughly the same stuff every day. You'll cope but you'll really look forward to the Indian or Chinese you've ordered you'll be eating on your balcony later! The thing about this all inclusive is that we calculated that just our drinks bill alone would have totalled the whole AI price, therefore all the food you eat over and above that adds extra value to it. If you've got kids AI is a must. This particular hotel is not an "ice creams free all day" venue so beware, but if you can fill up at breakfast, surive till 1pm, kids can get chocolate milkshake, coke, lemonade and periodic cakes to keep them going anytime so don't worry. Ice cream time is at about 4pm - 5PM

I recently had another AI experience in Playa Blanca, Lanzarote and couldn't decide where to stay (because, would you believe of mixed reviews, so I stayed at 4 hotels over a 2 week period) all within 3 mins of each other, and all of them were a good bit better than this place ( and i saved £250.00 doing it this way oddly) This said, I would stay here again, the beach next door 2 mins walk away has some great waves (buy a lilo, its good fun) and the hotel has some hard-to-come-by-at-this-price 5 star views.

People have such varied expectations, reviews are so hard to interpret for the reader. Spanish people generally are ok, hotel staff sometimes seem rude, please use manners, Hola, gracias or por favor cost nothing to say - we've always done it - try to have a joke about a rude receptionist, don't lose sleep and report it on these sites! Anyway, if you'ved booked, you'll be ok here, think of the dullness of England and you'll soon have some perspective!