No AC, no TV, and lots of noise. Dirty sheets with cigarette burns. Hair in the nightstand. Rusty tub. When we complained to the reception about the AC, we were hung up on and then eventually told maintenance would fix it in the morning. No manager on duty to resolve any of the issues we had.

Was really pleasantly surprised.
Booked last minute for an Apartment at this hotel; found the room, hotel and pool area to be spotlessly clean, the evenings were quiet, the pool was never too crowded, the staff were friendly, knowledgeable and helpful (reception desk staff all seeming to effortlessly speak 4 or 5 languages each).
The location is great; walking distance to a little beach, the old town, the new town, lots of great little bars and restaurants.

I would describe this hotel as very professionnal...

The hotel is actually a complex of 3 separate hotels (panorama, luxmar and tropical) that are all now joined together as one property. They are not exactly luxurious but for the price I paid it was fantastic value for money.

Figueretas itself is pretty horrible but the location is great as it is about 10 mins from the airport, 10 mins walk from Ibiza Town and a 5 minute drive from pl;aces like Playa D'en Bossa.

Overall, if you want a hotel that is a a cheap base to explore a great island, it is hard to beat this.

Main negative is that the pool area isnt great.