Although we stayed there last summer (panorama), for Uk families this review will warn you as to what to expect. Family of 4 (2 kids 8 & 6) at the time. We booked a studio which was supposed to sleep 4 , Well lets just say you would end up killing each other in there,it is tiny.,having to climb over beds to reach the bathroom and nowhere to store cases.
After complaining we were moved to another building about a 6 minute walk through dust which was much better but the stench from the AC meant we could not have it on. Everytime someone went to the toilet above us you could hear everything. Various trips from maintenance achieved nothing.
The food buffet style was fine, plenty of choice and freshly cooked, the waiters work hard but they are very surly and one is loathed to ask for anything. The free wine is of poor quality, but drinkable, it is worth ordering from the wine list. The bar area around the pool is a nightmare, they are completely overwhelmed and unless you shout and gesticulate like the mostly Italians there do, you can wait for ever, they are also extremely rude. The food here should not be eaten.
The pool area is fine although the cleaning around the area leaves a lot to be desired. The clientelle are 95% Italian, they seemed to enjoy themselves, but we understandably felt a little isolated (we were the only english people there). The children particualry missed speaking to other children.
The entertainment team were fabulous and really made the holiday, although they spoke very little english they tried and were infatiguable, the shows, whilst not the west end, were entertaining and the kids loved the mini disco which was on everynight and popular.
The kids club was very poor quality, a very small building very poorly equipped, but again the staff which double up as the entertainment team were very sweet and tried hard. I would not reccomend that very young children were left in their care.
The beach is small, and very seaweedy, they make no attempt to tidy it a llittle. (cigarette butts litter) Further along, a 15 minute walk, there are some lovely bays and coves which are worth seeing. Be warned quite a few nude bathers so if you are easily offended this is not the place for you.
We went all inclusive which was probably not worth it. The free boat trip is not suitable for young children (be warned) unless they are very proficient swimmers and comfortable very out of their depth, it is a long day for them with cramped conditions.
We made the best of the situation as we were there for 2 weeks, but were annoyed at all the above as it was not a budget holiday by any means and we expected value for money.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC